Dobben's Hardware

Very well equipped smaller hardware store... Keep in mind it's not a home depot but got bunch of stuff for handy people tools, bolts, play things for kids camping accessories and lots more.

Very good experience. I found all the products I needed, and with a reasonable price. Better than the big store competition. Congrats for the success in Drayton. For sure I will return. Thanks.

Un expected place to find what we needed. Helpful persons in a small town.

Wonderful customer service, cute store, has every thing you need and more.

Hidden gem. More in there than you'd expect. Rented a trailer and service was excellent

Awesome hardware store! Great service.

Have mostly everything you need right in town. If not they can order it.

They always remember a customer

Great variety,and great staff.

Handy store to have in the hometown

Helpful

Friendly staff. Very small family owned hardware store.

Dirty environment, staff not wearing mask properly and coughing, very unpleasant, poor service very rare for a small town business

All my comments are true and based on my experience in the morning of Dec 29th 2021. (See attached receipt)
Worst shopping experience ever! Not honest at all. The woman at the store aerated the balloons with helium but she did a very poor job. She did not concentrate on doing this, instead, she was answering phone calls, running around and checking the aisles. We gave her nine balloons and she only gave back eight to us. I returned to her store and asked why. She immediately said there were only eight there. I asked her how come you charged us for nine balloons if you only got eight? Then she quickly gave me one floating in the air. On my way home, one balloon deflated and I asked her to aerate it she said no and she said my balloons are of poor quality. I never bought cheap stuff. Another balloon deflated in a few hours. She did a very poor job and she was very rude. She charged me $2.5 each for airing regular latex balloons and $5 each for airing foil balloons and she gave me those poor balloons! I will never come back to this greedy store with super mean employees. She took a quite tough stance when she faced my question even when she kept one of my balloons ( not sure on purpose or just being careless) I never had any issues with other stores with balloon aeration services and no problem with balloons I purchased at the party stores. The other terrible thing is that she did not even have her mask on properly(not cover her mouth and nose) when we walked into the store. She put it back when she saw us though. We heard she cough several times during her work. I didn't want to stay there longer for fear she has infection of virus and I don't think she follows the protocol all the time.
I reviewed some local comments saying the family owned store is very friendly. Ironically, we got treated so differently and terribly. My speculation is that this is racial discrimination! If it is true, I would say this is the first time for me to encounter blatant racial discrimination in Canada over 15 years! What a shame!