Peninsula Practice Aldeurgh

I have seen some comments about this surgery so was a bit sceptical about going there. I needed to register as a temporary patient due to a reoccurring painful problem and received fantastic service from receptionist Elise. She completed my registration forms and it all went smoothly. Asked to go back at 1pm on the same day to see GP. However, received a phone call from GP to advise that she had issued and sent prescription for medication so no need to attend surgery and had also asked for extra tests. I can't fault this practice or the staff. Helpful, polite and very responsive and caring. Great work, all of you, keep it up

Moved to Suffolk and this practice 10 months ago, from a very negligent and incompetent practice in Berkshire. What a contrast - efficient and responsive, even during these testing times. Very glad we chose them, and hope their standards continue to impress...

Friendly, efficient & helpful

Dramatically gone down hill! New nurse is unprofessional and disorganised, can barely get an appointment and the receptionists are rude and dismissive.

Sent a repeat prescription request via email as there were not reply sent another email to same address. they said it would be resolve that day 3 days later nothing was done. This is not the only time it happens to me, very inefficient staff. Always have to wait almost a week for an appointment. Will be looking to move to a different surgery.😡

My partner had serous intimate irritations. She has been treated with antibiotics for 18 months. In the meanwhile the doctors couldn't make sense to what was happening. They said I was probably cheating her, that everything is I'm her head, that she is lesbian (I am not joking. She's been told that it happens because she's lesbian.). A private doctor found out that is an allergy at the tampons... thank you Alden u r ghee surgery.

Almost impossible to get past a particularly rude receptionist!

Used to be alright until it became peninsular practice...