Luz Ocean Drive

Rented a car back in September. Process was very straight forward. Called the company on arrival. Staff arrived not long after. Completed the paperwork and was shown to the car. Car was brand new with very little mileage. Had no problems in returning the vehicle. Staff where very friendly and I wouldn't hesitate to use this company again.
Only query I have was a recent transaction on my credit card statement a few months after rental that I don't recall. An email to explain what the charge is for would be appreciated but as I have read in another review charges can be made months after booking. Tolls I believe where included in the booking and I paid for this separately.
Thank You

Well the car was a great little convertible mini ,,, all went well ,, bit expensive but I think they all are now ,,, late picking up but they had my mobile number down different.
With it being very late picking up by an hour I took it out on the lady and regret it now, life’s too short so I apologise for that.
Alls well that ends well though and the sun still shines.

We just had a nice Fiat 500 Cabriolet from this company. Price was good and delivery of the car to the campground on the next morning. Scratches on the car were documented on check-out so so issues when handing it back. So all quick and fair. thanks.

Was a bit worried after I randomly booked a car with Luz Ocean Drive ( after all these scary reviews here).
Even wanted to cancel the reserwation.
But I got a new car from them with everything like I booked. The guy at the reseption was polite, quick and friendly. Return of the car was even faster. Couple of minutes for him to check the car and thats it.
Highly recomended.
Only disadvantage for someone that they freeze 2,000 euro on your credit card, but it has not bothered me. Got them back right after I returned the car.
In my case they were 5 star car rent.

Fantastic! Great price. perfect way to visit all those hard to reach places! Nice car.

Andrea is really lovely and the car was brand new. No problems at all. Not sure what others have experienced but we have never had a problem with them.

Absolutely recommandable! Andrea and her colleague are very friendly and helpful! After our „accident“ they really helped us during the whole process! Even after the renting! Thank you!

Excellent service and affordable price for a longer rental. Very pleasant staff. We highly recommend.

really nice and helpful staff!
various offers and great prices. Also the airport Transfair was on time and really nice. Everything worked out well!

Great service .
Nice car .
No problems

Very helpfull and Nice staff. They deliver the car to adress you want and pick it up in a different adress and city

Very helpful and friendly service and a great price . Definitely will use again next year

Friendly stuff and the cheapest rental in Luz/Lagos!

Nice walk

Goede service en vriendelijk personeel. Onze vlucht was wat vertraagd maar we werden vriendelijk opgebeld en de medewerker bleef even op ons wachten. Heel erg vriendelijk. Ook bij het inleveren van de auto ging alles heel soepel. Een aanrader!

Wirklich guter Autoverleih.
Tolles Auto, guter Preis und Service. Wir haben uns wunderbar beraten gefühlt und ausserdem noch wirklich gute Tipps für Sehenswürdigkeiten bekommen. Wenn ich könnte,ich würde 10 Sterne verleihen.

Das Preis - Leistungsverhältnis stimmt. Wir haben sehr günstig einen Combi für eine Woche ab Flughafen Faro gemietet. Der Wagen war nicht mehr der Neueste, doch das ist bei dem Preis auch völlig in Ordnung. Die Abholung und Abgabe war unkompliziert und alles hat wie erwartet geklappt. Man muss wissen, dass man 2500€ als Kaution hinterlegen muss und daher ein entsprechendes Limit auf der Kreditkarte benötigt. Das Geld war innerhalb kürzester Zeit nach Rückgabe wieder auf der Karte. Also gab es nichts zu beanstanden.

Zeer goede service van begin tot eind!! Erg goede prijs kwaliteit verhouding!!!!

Super Service. Sehr freundlicher aufmerksamer hilfreicher Kontakt. Auto top. Alle Daumen oben. Beim nächsten Mal wird Luz Ocean Drive 👍👍👍👍👍

Sehr nett und hilfsbereit, der Wagen war in Ordnung, die Mitarbeiter sehr freundlich. Ich weiß nicht, was man daran auszusetzen hätte.