Bangkok Bank

เจอง่ายกว่าที่คิดคับ

บริการรวดเร็ว ที่จอดรถกว้างขวาง

Hopeless waste of time. I have no confidence in this bank. Exchange rates are advertised but when we asked to change money we got a blank look. The manager told us to sit down and then spent about 15 minutes on the phone. Finally another member of staff came to speak to us with google translate. We were told to go down town. We asked if we could do a cash advance on a credit card instead which is a normal service in any bank. The answer was 'yes' but then we were told to go downtown again. The whole experience was confusing and we spent about 30 minutes achieving nothing. If they don't have currency exchange, then why are they displaying rates? And if they don't have the service in that branch why not tell us straight away? The woman who spoke to us was trying to be helpful but the manager was basically rude.