Walmart Pharmacy

This is best Pharmacy in Amarillo IMO Staff always goes out of their way to help !!! Thank You Tim Nester

Went to Walmart here. The pharmacist Cerise is amazing person. she is so good. God bless her!

My husband and I went to get our booster. OMG!!! The pharmacist on duty, Cerise, is absolutely fantastic!!!!!! Plus, she could be a stand up comedian. She made us laugh SOOOO much. What joy she brings to that place!!!

I live in Dallas, but was in Amarillo unexpectedly. My grandmother had fallen and broken her knee and was getting surgery, and my grandfather passed away the same day. I was stressed and panicked trying to get some important meds filled that the insurance was being difficult about because of some confusion of them getting filled in Dallas. Anyway, the pharmacist and pharmacy tech were INCREDIBLY helpful and compassionate. The pharmacist called my insurance and around to other pharmacies until the issue was resolved. The tech sweetly talked with me when she noticed how upset I was, and even came around the counter to give me a hug. I've rarely seen such displays of compassion and competence.

These guys are very helpful, polite and efficient. The personal attention is way better than the other Pharmacy's in town. Thanks guys !!

Had a great experience when my wife and I went for our booster shot. Th pharmacist was incredible.

Walmart Ashford in Waterville I just love that place I can't find everything I asked so I suggest you wouldn't go in there

Long lines but helpful people

Great Service!

Ladies at the counter were busy having personal conversations rather than helping the customer. One of the ladies seemed like she hated her job. 🤷🏻‍♀

I just visited this store today at around 3:30pm and wanted to comment on the lack of signage and more so on how you're spoken to if you've gone in the wrong place when entering the pharmacy counter from the pharmacy area of the store regarding queuing. It appears you're supposed to queue approx 8/10 ft from the counter itself. I'm from the UK where a reasonable distance will suffice. I don't mind at all queueing further back but the colleague was as first blunt when requesting myself to move further back then after I moved a few feet he was quite frankly rude when wanting to to then move to a specific area. If he'd actually specified EXACTLY where to stand in the first case then I would have done that. You're going to get people from overseas come into you're store. We're not all going to know exactly how they do everything in another country (if a a very large gap is the norm) so either there needs to be better signage from all locations or perhaps the colleagues could be a little more precise in where they want you to stand or understanding that some people will come from somewhere else where things work slightly differently.

To be honest the lack of signage wouldn't be a problem if the staff didn't speak to you like you're 4 years old because they haven't explained more precisely where they would have like you to stand. If it really is an issue that angers employees if people enter from the wrong location then that area should be cordoned off so people only enter from the one location.

Stood at consult for 10 minutes yesterday while the tech was talking and looking at her phone....poor customer service

Store is awesome but sux pharmacy is closed they say 6pm....their gates are down it's 1:44...

The worst customer service on the phone and in person… Burnett ponytail with glasses .. I use the Arden pharmacy they was out of my medicine so it was sent to this Walmart I was treated so poorly at the 45th and coulter site over the phone and in the drive through she was bothered to have to add my insurance or fill my prescription

I always receive top notch service here. No complaints. They go out of their way! My issue is their new telephone system. I needed to speak with a human and it’s one of those systems that will not let you in, it’s bad! I know they are busy and probably needed some telephone help, but this is not the answer. It’s a very, very bad system not designed for customer service. I do hope this changes.

Every time I come here it's always horrible. Today I came in to pick up a prescription and the very rude head pharmacist asks me why did my doctor change the medication I was currently on to a new one. First off, that was none of her business and secondly why does it even matter. She proceeds to tell me that it is a specialty drug, which I am obviously aware of because I AM TAKING THE MEDICATION. She tells me I will have to wait to get my medication because they'll have to order it. That's fine, but she was still extremely rude about the situation. I then tell her that I'd rather my prescription be changed to another pharmacy, because as I stated, just horrible service. She tells me, I can take the medication wherever and good luck with getting it filled. After asking for her name, and then advising her that I would tell the manager about Linda's horrible customer service she tells me that me complaining to a manager will not make a difference. Needless to say, a complaint was made and it has been actually forwarded to her district manager.