Doug Justus Auto Center Inc.

Great place to buy a used car!

All the staff are salaried so they are not pushy in any way - not to sell you the car, extended warranty, anything. They just want to get you in the right car for you.

Go see Mike, the dude is a hustler! They will take care of anything that is not up to standard.

Highly recommend!

We saw a used truck on the dealer website and we contacted Paul to ask questions. He was extremely helpful with details of the vehicle and because we live 2 hours away Paul went above and beyond to text me additional pics of it. We did visit the dealership to look at the truck and it was exactly as described and advertised. We ultimately decided to put off the purchase til we return home later in the year and we will definitely contact Paul to see what is available in their inventory. Really enjoyed working with Paul and he was gracious and professional even though we did not purchase that day. Thanks Paul

Best car buying I have ever had. All the cars had a detailed carfax report in them. I was able to look over the vehicles without a salesman hounding me. Test drive was just as easy no pressure. Paperwork done quickly and efficiently. I highly recommend this dealership to anyone who wants a reliable vehcile for a fair price and no pressure sales.

I bought a used Toyota Corolla matrix about a month ago, and I love it. The staff at Doug Justus were helpful and professional, and they were happy to assist me when I had a couple of maintenance issues that I needed addressed. They were honest and they cared. I recommend them for anyone looking to purchase a vehicle.

Awesome experience! They didn't swarm me when my wife and I arrived. They let us test drive without having to chaperone us. I was pre-approved when we got there, so the time spent from, "I want it, I'm pre-approved", to driving off the lot, was about 30 minutes max. The vehicle I bought looks and runs like it just came off the assembly line. I would buy from there again!

Edit: I've got to say, this dealership goes above and beyond to make things right for their customers! My salesman, Michael has taken care of me always with a handshake and a smile, along with a promise to resolve my issue 100%. Doug Justus, you are doing things right!

I went to Doug Justus Auto Center back in February having already done a lot of research on cars and I already knew what I wanted. They happened to have a Mazda 6 in the model year and trim I was interested in, so I went in to test drive it and see if we could make a deal. Michael was my salesman and he never pressured me in the least bit. He was nothing but polite and professional, making sure I was comfortable and was able to drive whatever I wanted. The whole process was so easy and stress-free. The car had a couple of minor issues which were found in an independent inspection before I purchased, (ALWAYS get an independent inspection for a used car before purchasing) so Michael made sure they were all resolved and that I was happy before any money was exchanged. I would HIGHLY recommend Doug Justus Auto Center to anyone looking for a quality used car for a fair price and great customer service.

Just ask for Paul.

I'm quite serious. He has sold two cars to me: an excellent 2015 Honda Fit 6-spd two years ago, and now a 2017 VW Jetta 5-spd.

I had heard mixed things about Doug Justus Auto Center when I was looking to replace a 2007 Ford Focus SE that was rusting away... I took the chance and I'm really glad I did.

They are a no-pressure setup... no push, no haggle. You can see the price immediately (unlike many dealerships these days) and they provide the CarFax straight away for free.

Once you find something you like, all you do is hand your license over to be copied, fill out a waiver, and you can test drive... all by yourself, if you like.
There's a small closed-off neighborhood so you can safely get used to the car and test the various features before driving a public road loop.

If you find what you're looking for, then settle in with their staff and get to the details.

I said "ask for Paul" because he is down-to-earth, easy to talk to wrt any questions, and he makes the whole experience a breeze. Paul H. had us into the car we were eyeing within two hours on a Friday evening (and we were not rushing.)
We discussed warranty options and, for the price of what some dealers charge for 120k-mi cars w/ no coverage, we purchased a very-low mileage car w/ a 6yr/72k-mi top-tier warranty.

On top of that, I had a concern after the purchase, after they closed on Saturday, that had my mind spinning. I used their comms form to send a note about my concerns... he called me as soon as they opened that Monday and allayed my concern.

I know that some people have indeed had bad experiences there... but they give you plenty of help with researching their vehicles. It has always been up to the consumer to do their homework. With Doug Justus, they give you the space or assistance you need when you need it.

& Paul's a really nice guy, too.

Thank you, folks, for making the car-buying experience enjoyable.

Peace and good vibes to all yinz.

I was impressed by my experience at Doug Justus Auto Center. My husband and I were in need of a truck to pull our Catalina Trailer so we stopped by to look at a certain truck but it turned out not to be the truck we liked. The selection of trucks was extensive and we found exactly what we wanted and we love our 2017 F-150 Ford. The sales team wasn’t crazy hovering over us and let us test drive as many trucks as we wanted until we found our winner winner chicken dinner. Thank you everyone at Doug Justus Auto Center.

I am satisfied at this time, so we’ll do 5 stars. Hunter and Michael are tops.
1. Truly no pressure sales. You are dealing with adults. (Thank goodness.)
2. No haggle lot? Welll….sort of. I’d say less drama.
3. Excellent staff, including salesperson, mechanic, after hours answering…longevity to employees means they actually care.
4. Kudos to a small business and owner that survived c19 shutdowns and employs the sales staff instead of commission. (Vs the bmw dealer rep I spoke with, way too hyper without listening, also emails like it’s a text. I am in my 40s, and that is aggravating. Plus, he told me it wasn’t that far of a drive…umm, do NOT presume to tell me what to do with MY time young man. Anywho.) Now higher interest rates. Good luck! We need small businesses.
5. Great inventory for these days, their buyer is scrounging up vehicles out of thin air somehow. A word on that later…
6. Free auto check on the VIN.
We traded in a ‘96 F250 7.3 L diesel beast of a truck (if you’re considering buying it, bargain hard, we got peanuts for it - about two peanuts; some parts have a lifetime warranty, just fyi). The truck did its job for us, and now our 3rd car is a minivan. Can’t believe it, we don’t even have kids to haul.
So, thisToyota Sienna minivan (about $11K on website) is from NY, had 1 accident and took two auctions for it to make its way to this dealership. In the dark, with a flashlight, it looked like it was in a “mostly peaceful protest” hah. (Horrible way to check out a car when your husband brings it home.) Inside is clean, <125K miles, base model, 2012, a few seat tears in the back, and we aren’t the only people with dogs. :) FYI base means less features to break. We dug out the buffer yesterday, buff then Macguires poly wax, and she looks fabulous. Steam cleaning the numerous floor mats still is in progress - a lot of surface area to cover! I am exhausted from wash/buff/wax yesterday -. How do those detail guys do it??? Anyway, we **hope** we are right: that Doig Justus sold us a minivan with small dodah issues to fix (a few body seals to glue, maybe a tube of touch up paint, seat cover or sew it…needs 1 tire because low tread other 3 are great, get a 2nd key made maybe swap that out since you can pull the key out with the power still on - oops) …and is MECHANICALLY SOUND. That is the ticket for us. It looks Very Nice glittery teal and shiny in our driveway. The V6 is swell in the mountains. Loads of room. Great mechanical ratings online (unlike caravans or the dreaded Quest very very bad).
Alright, about the less than stellar reviews. People. The country is going to pot. In our region?
**Still NO INVENTORY. ** (California? Sure, lots are piling up, but do you want to spend $84K for a Jeep Grand Cherokee? No way. That is absurd. I don’t care how much tech they cram in)
**NOBODY is maintaining their vehicles.** they trade it in - all on PAYMENTS, no actual money for repairs. Needs tires? Trade it in. Oil change? Nah, it’s fine. Fender bender? Nah, deductible is too much or keep the payout…
**Service managers can’t get parts.** Even dealers are “refurbishing” controls like body control modules instead of getting a new chip. And service was out half the time for c19. (Or we all want to work from home haha. .)
**Friends, we have to Wake Up. Be a little self sufficient- I know, it is dumb, but here we are. **If a dealership does manage to offer inventory these days, do you think it’s all cherry aka Perfectly maintained like grandma’s Pontiac? NO. Probably not. You’ve got cars driven until they HAD to do something…accidents, older EVs (really, a used Prius?? You are asking for it…even people who get NEW Teslas can’t get them fixed). Used is USED. Forget how cool it looks - and do not max out your budget on the purchase. Keep some in reserve for repairs. You’ve got to be able to keep on the road and get to work, I understand. So live below the max you think you can afford. Do not assume everything is working, because it might not be. /rant.

You need to be careful purchasing any used car but we feel comfortable with the purchase. We test drove many vehicles over the last few months and this one ran the best, by far. The loan process was quick and easy. The rate was good, given current rates. Happy with the results.

Paul did an amazing job getting me into my 4runner. This is my second purchase through Doug justus and I cant be more happy about the results from the experience of buying and driving. I bought a Subaru for my first car. Now I’m back buying a 4runner! My credit is in shambles from prior mistakes on my behalf, but that did not stop Paul from getting me in the car I wanted. They gave helpful advice in my finance for my future payments. Also got me approved with my bank. Filled my tank up. Hooked me up with a wash. Tread on my tires are perfect. Can’t ask for more! Plan to use this truck to rebuild my credit.

Ps. Always get gap insurance. I wrecked the Subaru sometime ago and would have been left with an upwards of 2 grand. So get gap. World throws curve balls. Don’t let it get the best of you.

Thanks Paul and Doug justus.

-Zach

Great Selection, Nice Atmosphere, Low Pressure, They let you test drive the vehicles alone, Reasonable Prices and Friendly Staff. Ask for Gary, he was real helpful to us. Thanks Doug Justus!

Jesse, the general manager, was super helpful in helping me purchase my JEEP and his staff were professional and knowledgeable also. By far the best experience at a car dealership that I've ever had. Thanks Mr. Rollings. I love my new (used) JEEP.

Buying a car at Doug Justus was the best car buying experience I've ever had. Thank you to everyone from the sales team to the finance department.

My husband and I went on a Saturday. To look at a few cars they had for sale on line.. It was nice to be able to walk around and look with out having someone following behind you trying to make a sell.. Every one was nice. Over all it was a pleasant experience.

Have bought 2 cars in the last 3 months from here. No problems or issues and Hunter and Mike were very helpful and professional. Will buy again.

Good service nice cars a good price
Friendly
Helpful
Overall was very surprised and when I have to buy a new ride I'm not going anywhere else
10/10

My wife and I had bought a 2014 Toyota Sienna 2 weeks ago and we I love it! Michael Kay was the car dealer we dealt with he was very informative and knowledgeable when we asked questions about the van and financing. The whole process went smooth and fast, without any pressure on us. We will most likely come back to them to buy another vehicle in the future. Side note we had been researching and study this car dealership for about four years and out of those years we had decided that this dealership is the right one for us! We had dealt and researched a lot of dealership and this one was the most professional and courteous about our time and not pressuring us to buy.

The staff at Doug Justus Auto Center were amazing! Not once did I feel pressured, overwhelmed, or taken advantage of. They were open, honest, and went the extra mile to help and answer questions. I will recommend them to anyone looking for a hassle free car buying experience.

Best car buying experience ever! Very easy. No pressure. They were familiar with my credit union. The cars were as advertised. Finance was clearly explained and handled quickly. I'll definitely recommend to friends and family!