Silbert Optical

Made a appointment and went in here to get a eye exam. We were greeted promptly upon entering by the ladies at the front desk. All the staff was friendly and attentive. They have a nice selection of frames available. Overall it was a nice experience. Definitely recommend this place. Will be back again. This place is way better than the big chain stores.

The entire staff is great to work with and they have a great selection of frames to choose from. They handle all of the coordination with your insurance company which is also a huge benefit. Mark and Joe are very helpful and make recommendations with regards to your specific needs. Keep up the old fashion great customer service, it is hard to find these days.

While I’ve known of Silbert, the owner, and employees for years, I stuck with Dr. Cogar ‘til the end as he had taken care of me for so long. But now that he’s retired, I made the easy and happy move over to Silbert, which has just been so accommodating so far. I also love the small town, historical feel to the office. Looking forward to the next 20 years of eye-care with Silbert!

Super place. Cordial staff. Always accommodating. Quite candidly, Silbert Optical makes the "big box" and chain stores look...umm....out-dated!

My wife and I made our first stop here today to get new glasses, we were welcome like we have been going there for ever.
Great service, great selection of frames, clear as a whistle and very professional 👌

Charles & Betty Robinson

My first exposure with Silbert Optical was to purchase Randolph Engineering shooting glasses. I dealt with a gentleman named Joe. Joe is a nice guy. Very understated,dry and funny. And helpful. I got good advice and a great set of frames and lenses. Thank you. It was worth the drive from Syracuse.

I give this place 5 stars. Staff are very personable, easy to talk to and helpful. My young son was comfortable selecting his first pair of glasses. My elderly parents both had eye exams and were very comfortable. My turn is next and I will also be going to Silbert for my eye exam and glasses selection.

Mark was extremely helpful. I was torn between a couple of different frames and Mark said to me I might have one other one you'll like. And sure enough he found one that was just right.

My son needed a first pair of glasses. Mark and his staff did an awesome job with the latest choices for my son and he loves his new glasses ! Oakley Ray Ban and Nike to name a few of the huge selection !

All around very good experience! Every staff member was helpful, friendly, professional, and the office is efficiently run. I’m so happy I chose Silbert!

They are very helpful, the glasses selection is nice and if they don't have what you are looking for they can order it for you if you let them know the model. They handle all the insurance communications and make shopping for glasses a pleasant experience.

Best customer service around ! Friendly staff, Fair prices, and great inventory.

So lucky to have found Silbert Optical!
And Auburn Eye Care too!

The most accommodating & helpful staff you will ever find!

Great. Professional. Really nice and patient.

Just the nicest people you could ever meet.

Fantastic customer service