Red River Credit Union

My husband and I have had an account at RRFCU for several years now, we were recently hacked. Someone accessed our account and took everything we had causing several transaction overdraft fees etc..... we went and filled out the required paperwork and was told we’d hear back in 7 to 10 business days. Within 3 business days we were reimbursed everything. Thank You ! Happy and thankful customers. We use the Hope Ar branch.

Great service from all of the staff- especially the manager- Michelle K.
Really appreciate everyone being so helpful and always smiling each time I visit.

Thank you
Darrell Jones

Been with Red River for probably a month now, they are all friendly. Never had A problem with them.

Nice place. Freindly expierenced personell.Do not have a cash box so you cant cash checks here. Always clean and smells fresh.

Everyone is very friendly and helpful. Easiest loan I have ever been able to get. Thanks so much!!

We have financed a couple of vehicles here. Love their service and their attitude.

I've been with RR for several months now, and rarely have any issues, other than accessing my balance by phone. However, now I have late utility fees, because my direct deposit from work still hadn't appeared by 7am this morn. I couldn't access it by phone, so I went to an atm every hour or so to check. That's left me feeling sour, and with a bit less $ than I would've had. Assuming it does deposit.

I went in today to start a checking account at 12:00 i was told to come back at 2:30 I was so disappointed there was 2 people in the office working I was the only person in the bank for service then I called the call center I talk to a operater she laughed in she thought it was funny so when I ask her what was her name she hung up the phone now I am feeling disrespected so I have been banking with this bank for 20 years are better this bank has gotten so unperfetinal

When I inventory the amount of excessively annoying telemarketing calls received, at all hours of the day and night, to my family's landline telephone;
calls from this company have piled-up so bad, ... I called them!
A most pleasant lady took my complaint.
She told me: " 'Cuz we were hacked. We're sorry. Yes, we understand it makes like miserable for you. That's life, now. We can't stop it. Won't tell you why your number's in the wind. It's on you, now! You're just going to have to register a formal complaint to the Federal Communication Commission's go-to person in charge of doing nothing about this what-so-ever: The ever popular complaint manager, ... Helen Waite.
Go ... to ... Helen Waite!!!

I felt that since I have been a member for so long and paid off my Christmas loan on time and schedule that I should have qualified for a larger amount.