O'Reilly Auto Parts

I wanted to give a shoutout to our store in Alabaster. On several different occasions I have stopped there and asked questions about different issues or had them put the machine on to check my vehicle. The people who work there are always so kind and always willing to help even if I may not be purchasing something.
Today I stopped there because I had an oil leak and I was worried about it. A very kind young African American man came out and checked my oil and even got down and looked underneath to find where it was leaking. I wish I had asked his name because he was so kind and helpful and he gave me peace of mind that it was safe to drive to my car to my mechanic. It is so rare these days to get excellent customer service so if you need auto parts, drop by O’Reilly.

I had a terrific experience at O'Reilly's the other day. I came in looking for a quart of oil for my truck. Sheldon and Charles could not have bee more helpful to me if I'd been family!! They looked up the right kind of oil, offered me funnel and paper towel so I could put it in the truck right away, and when I dropped the cap down into the engine, Sheldon reached down in (not easy on this truck) and pulled it out and even put it on correctly. Service way, way beyond the call of duty!!! Skip Coulter

The sales rep was eager to help me, checked my battery and said it was bad which I expected as my car was hard to start at home and failed to start at the car wash. He showed me my options and was not pushy. He installed my battery. He was courteous and professional and I appreciate that.

Great service and employees knowledge of the business. Down the street at Advance Auto Parts the employees had absolutely no idea of what or why I would need that part(temp. control resistor). They swore that my problem was wiring. I just wanted the part.

Employees are very knowledgeable and helpful. They go the extra mile to get what you need, explain the options available and never try to sell you something you don't need.

Gotta love the lifetime warranty! Saved my butt!!

An awesome store. They always have a great and eager attitude. Always try me put the customer first can order whatever parts that you need that they don't have.

Service is always great. Parts are looked up and retrieved from the back quickly. Also they will let u know your options - do you want the cheapest part, or the highest quality part? The choice is yours.

Great auto parts store. I am having to fix up my ride so much that these guys know me like their brother. Good people

They have the nicest people working there on 119 in Alabaster and will put a machine on your car when you have lights come on ( like the check engine light) and tell you what the problem is. It costs 00.00

Their customer service and item selection has greatly improved over the past few years. A friend convinced me to give them a second chance, and I am glad I did.

O'Reilly's always has good prices and unlike most auto parts chains, most O'Reilly's have a service where you can get hydraulic hose replacement's built for you. Which is great when you don't have time to wait for a heavy machine mechanic to show up.

Very nice people who will even help replace minor auto parts.
Cheerful guys and gals!

Same As The One In Pelham!!! But not as big because Pelham is the Hub Store!! But closer for parts I know they will have in stock!!!
Better than the other Parts Store's Around!!!!

They were very helpful and polite they talked with me in detail about my problems with my truck I will definitely go back with all my automobile needs

Great customer service! The man installed my battery in the rain with a great attitude about it.

These guys are great

Great customer service . Eric the Asst Manager was very helpful.

The GENTLEMAN AT THE COUNTER WERE VERY EFFICIENT , I AM RETIRED FROM OWNER OF FLANDERS AUTO PARTS IN NEW JERSEY , 27 YEARS ...

The store was well worth the effort to get the parts that we needed