Western Ace Hardware & Point S Tire Factory

A huge thank you to Fred and Jon at Point S for saving our trip! Traveling out of state and our alternator went out. Saturday afternoon and they had us back on the road in under two hours. Thank you for incredible, friendly, customer service and great pricing. We appreciate your integrity and highly recommend your shop.

This review is for the tire and service center:

Not only did they do a fantastic job repairing the brake line in my truck, but they went above and beyond my expectations in service. It is very hard to find respectable, kind, excellent customer service. But every single person I interacted with was helpful, knowledgeable, and kind. I would highly recommend using their services to anyone.

This place is amazing. Not only do they have great hardware, grilling and automotive sections, but customer service couldn’t be better. I went on a Friday morning because I was having issues with my new van’s license plate bolts, and Jerry(?) did everything he could to help and when they didn’t have exactly what I needed, he told me the exact best solution/what to buy where I can find it. Customer service when he didn’t expect to make any money, you can’t ask for better than that. Of course I found a reason to buy some grilling products anyway.

Extremely friendly! My tire blew next to their shop and I had a truck bed full of groceries. They were able to find me a tire that would fit and got me back on the road under 10minutes. When their mehcanic had a full line of work orders he still fit me in🙏💜👍

Love Gary and his crew. They always say hi when you walk threw the door. Knowledgeable about their supplies. If they don't know they find out for you. Very nice people. A+ store.

Stopped in with a trailer tire with low psi, was very concerned with its stability and condition. Was helped by Gary, he was very helpful and patiently answered all my questions. Truly a professional when it came to tires.

Love this locally owned store! Always give me that hometown feeling. They have recently remodeled and omg they have an AMAZING selection of everything. A great store to keep your business local! Something for everyone, and great customer service all the way around!

Absolutely loved it. They got my car in the shop right away and even let me and my son sit and watch a movie while we were waiting :) great group of people very friendly

Great prices employees treat everyone like family

Old fashioned service. Truly community minded. Most amazing store in town. They respect the individual more than any store in town. If they had groceries and lumber (I know it's a hardware store) I wouldn't have to shop at any other store.

Jamal and his team were awesome and serviced my car super quick and the price was right. I can't recommend them enough! Thank you!

Been in business with them for 25 plus years always awesome service and products store wide thanks Melissa and Kerry and Gary

Another of Alamogordos hidden treasures. Great Britain staff. Always there to help. But not a bother. They have a little of everything there. Plus shooting supplies and guns. Washers driers refrigerators and more.

Had a bad chasy on our cart took it here to get fixed and voila! It was fixed, thank you for helping us Mr. ACE.

Great store and great staff. Other retail stores should learn from them about customer care and satisfaction. By far my most favorite store in town.

Very pleasant staff. I got there right b4 they closed and they never rushed me. Thank you your patience. 😍

Never lets u down! Nice to be on a real store where employees really help.

Thanks Ace

Great place, great people working there. I shop there often. Highly rated!

Great place to find things you need and super help from sales people!

Amazing customer service. Mechanics do awesome work and really take care of their customers