Dunkin'

I have no complaints about this Dunkin Donuts location. Every time I have gone there whether through the drive-thru or walk-in I have been greeted and spoken to with respect. This morning I went there to get an iced coffee and a donut. Their pumpkin flavor is out again, so I had to get myself some. The coffee was delicious. If you order through the Dunkins app you can get special member favors. I chose Nutty Pumpkin. It was delicious. I will continue coming back to this one.

I had a planned event at work and needed 9.5 dozen donuts and two 50 count munchkins. I called the night before and they said the manager had gone home already, but they would call her to check to make sure everything was ok as she put the order in for the next day already. I received a call back and was told Dorie actually on her own time took it upon herself to drive to the kitchen to ensure we had enough of the Halloween Festive donuts! She went above and beyond! Then when I called in the morning she said all the donuts were there and she was sorry, but did not receive the request for 250 munchkins and we do not have enough of those. I said oh my! No I asked for two 50 count munchkins. She said oh that isn't a problem at all! She was so delightful and she just said I wanted to make sure we met your needs! She met and exceeded them! Thank you so much! Even a regular customer Rosie helped me to the car with a bag!

Our company had a wonderful experience at the Fitchburg, Electric Ave location. We pre-order 9.5 dozen donuts and the Dori the manager drove back into the kitchen at night to ensure there were enough for us in the morning. They were courteous and appreciated our business. We will be back.

Had my first iced toasted almond latte and it was delish!

Felicia Richard @ 511 Electric Ave Fitchburg MA is honestly the best! Always so nice and Respectful! 110 % I recommend this location because of Felicia!

Wait all year for their pumpkin donuts scrumptious! Love their coffee, with a splash of carmel. Delicious, as always.

This dunkin made the perfect carmel swirl ...

Food tastes great and the frozen chocolate was one of the best I’ve had in a long time

Felicia is the best worker here she was amazing and I loved her she’s so funny and so nice LOVE YA GIRL

Nice crew working Sunday night amazing

Friendly staff great customer service and awesome coffee.. Best dunkins in Fitchburg

Needs more staff

Out of all the Dunkins in Fitchburg and Leominster this one makes my coffee perfect 9 times out of ten!!!

I love Dunkin coffee and use at home all the time. Thanks

Love the experience here. Keep America running on Dunkin

Love this dunkins they make my coffee perfect on all shifts.

Clean, friendly, warm. Just what Dunks should be. A good visit.

Best drive through service. Mara your coffee is the best....

Great iced coffee

Clearing and removed a tree spring cleanup..