GameStop

Great service! I had some trouble with my power up account and went to the store to ask about it. The man working that day (I feel bad for forgetting his name) was very helpful and patient. He spent over an hour on the phone fixing the issues for me. All while waiting on other customers and maintaining a professional and efficient mindset throughout! That man deserves a raise

I’ve only ever had good experiences coming here. Staff has been very helpful in my purchasing as well as knowledgeable about the products and industry. This review is based on many visits.

I've been going to this GameStop for more years than I can count and through and through they've been amazing whether it be in helping me find something or help with something on my account. The managers have been phenomenal and kind. The employees are just as kind and polite as the managers. I couldn't recommend coming here more than enough.

It's GameStop. The service is usually friendly and helpful, and if you're into any pop-culture fandom and video games, this is the place for you. Digital downloads are convenient, but having some place to go with more than JUST the games and similar people is wonderful!

When the refurbished ps4 we'd ordered from Gamestop's website for my 9yo's christmas present stopped working 2 hours after he got it, I went to the Alliance store the day after xmas to see if there was anything they could do. Though very busy, the manager and young man working that day were awesome and went over and beyond trying to find a replacement system. They didn't have anything in stock, but found one system at the Kent store. They also told me a gentleman had called earlier wanting to trade in his ps4 slim, so they took my number in case he came in with it. My grandson and I were halfway to Kent when I got the call that the man had brought in his ps4 slim, it had tested fine, and they would hold it for me. We turned around and headed straight to the Alliance store. We've had the ps4 slim for two days and it works great! Best part, my grandson only had to wait a day instead of weeks for his replacement xmas gift. Thank you, thank you to the guys who helped save christmas for my 9yo. You guys rock!

I've been here a few times to grab games my local GameStop didn't have. They've always done a good job with grabbing reservations quickly and have always been a lot of help. Their game selection is pretty good and location wise, it's easy to get in and out of. Overall it's a great location and deserves to be tried.

Needed to pick up a video game for my grandsons birthday and they had it in stock. Always helpful here. Fast service

We were having some trouble with our Xbox that we had purchased from Game Stop. The staff was very polite in working with us and went above expectations. We recently lost our daughter in a car accident and was concerned when we replaced the xbox we would lose her avatar that she created. May not seem like much for them to take the time a switch out the hard drive but meant the world to us and our family! Thank you so much. Tim and Theresa Benzel

The guys at the Alliance Ohio GameStop made a kids year today!! Just by having 1 item lol!! You guys were SUCH a big help!! I was so excited I forgot to get the gentlemans name that helped me!!! Thank you again for all tour help with the Oculus Quest 2 today!! THANK YOU

Great selection of Pops here. The lone employee was knowledgeable and pleasant to talk to.

Guy that worked there was very knowledgeable & friendly. Lots of sale items. Bigger store

Not the Game stop I usually go to, but will definitely go back. Took my son for his birthday to pick up a game and Jason really took care of us. Thanks again Jason!

I really enjoyed this Gamestop! They not only had a huge selection of games but an incredible selection of collectibles! The staff was very helpful. I would definitely shop here again!!

It was a good experienceI love going to the shop whenever I need some fresh new gaming items or some good cheap anime stuff

Great store and the employees Ben & Elliott are very knowledgeable about what they sell.

If you want to be treated like family, this is the store for you to visit!

Great customer service and staff are always friendly

Came here to see if they had a certain game, bought the digital version instead since they didn't have it. Ben is awesome to talk to and was really helpful.

I come here often, staff is friendly and easy to talk to, store is up to date.

Love this Gamestop. Super helpful staff and they often have great stuff that other stores are out of. We visit frequently and are never disappointed.