AutoZone Auto Parts

Caleb was so nice and he helped me change my battery in my Mercedes-Benz CLA 250 2016 and he was so awesome. Did everything properly. I will return to this AutoZone location.

I don’t care what he makes Matt no doubt deserves a raise, hands-down the best and most helpful manager I’ve ever encountered at a Autoparts store period and I’ve been to many. On top of that he is genuinely a kind soul that brightens up the work environment for everyone around him, employees included‼🙌🏾

The manager here helped me out in a pinch and potentially saved me from getting pulled over. These guys are a.w.e.s.o.m.e. and went the extra mile for me when they didn't have to at all. Thank you so much! What professionals! Not like the AutoZone in Wylie... Those guys are horrible in comparison/ destroyed my cars sensors and acted like they didn't do it/ oh well.

The guys here are a grade above/ in a class of customer service all of their own. Thanks again

Kit and Xander were excellent associates as they helped me greatly with my coolant and wonderful customer er service.

To the young man (20 yr old in cowboy boots), thank you so much for your help in getting our battery changed! You we're polite and easy to hold a conversation with. "Helping people and making money." We like your motto! Sorry we didn't catch your name. We appreciate your hard work!!!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Kiyontus was very helpful and polite, He has a very great attitude and made sure everything on my car was in top shape! This man needs a raise!!

Caleb was really helpful today ! He attended my situation and was able to help me promptly! I was in and out in no time and got my battery replaced. On top of that, he waived the installation charges for me because he felt it was the right thing to do! Thanks a lot

Excellent service!! Staff was friendly, helpful. One staff member even stayed late to help change my battery!

Had to buy a new battery. Julian was quick to greet me. He did an excellent job explaining what I'd need to do. Even took the time to install the new battery, which proved to not be as cut and dry as you might hope it would be. But he never once complained and was very nice the whole time. Would definitely recommend this store to others

I always have good experience with AutoZone. They are trustworthy and helpful. It is a safe place to get a second opinion. 👍

Jay S. is so helpful. He gave FREE diagnosis and report. He helps to solve the above-plate light bulbs problems with great patience. Oscar and other staff are helpful too. They are reliable.

Nowadays, we DO need professional people with honesty and integrity like them.

Thank you for lighting up my day. There are good people in this world, you are part of them 😇

Man you guys are a huge help! Had a brake light and you guys went out of your way to help. Always amazing service!

Julian went above and beyond to help me find a specific part for my sport bike. We tried a few different things at the store that didn’t quite work so he went as far as bringing a part from one of his personal vehicles the next day. I definitely wasn’t expecting this level of customer service but they for sure have earned my business in the future. The whole crew greets you when you walk in as well!

Had to jump my truck this morning, so I came here to see if it was a bad battery or something else. Julian greeted me right as I walked in and helped test my battery. He then helped me get the least expensive option since we’ll be trading in the truck soon. He then installed it for me.

Smooth, easy and fantastic experience. Highly recommended. I will be back for all of my automotive parts needs in the future.

Came into autozone after my battery light coming on and power steering went out on the road. Gavin, came out and spent about 20 minutes with me looking at my car and helping me figure out what was wrong. amazing customer service, so thankful to Gavin for helping me out and not letting me make my situation any worse. above and beyond, I will be back.

My car battery was dead, calling around looking for a battery in the stock. Call to AutoZone in McKinney on Stacy rd, 8.00 pm was very lucky. They was waiting for me , customer service was amazing, battery was changed professionally. Highly recommend this store for a parts and services. Definitely will be back. Thanks for saving my live,I work very early in the morning . Thanks again....

Julian was absolutely FANTASTIC.
I would give 100 stars for Julian. This man deserves a raise AND a bonus.
I’ve been to many Autozones, and everyone is usually very helpful.. but Julian took it above and beyond. We thought we might have to travel to multiple stores for all the parts we needed, and he was able to work it out for us in less than 5 minutes. What a guy.
We’ll definitely be back to this store & highly recommend asking for Julian for all your auto needs. God bless you, sir!

P.S. Autozone- Julian is the kind of employee that makes repeat customers, you’d be wise to promote him! 💯

Went in needing to test my battery for my personal truck, tested bad and needed replacement. Unfortunately it was past the two year warranty through auto zone by 6months.

Fortunately this location has some top notch customer service, Oscar the manager on duty worked his magic allowing the replacement for a pro-rated amount...75% off BASICALLY.
Luis at the front reminded me that I may need new battery terminal pads to help with corrosion build-up...they know how to make so.eone feel special that's for sure.

Get in there and experience the amazing customer service yourself, you'll be glad you did!

Store feels smaller than other AutoZone locations. Service was friendly. Small parking lot.

Shout out to Oscar and the guys at this AutoZone for trying to help me fix a roll pin issue with my Chevy standard key fob. For reference, GM needs some help in the key fob design department for their switchblade keys.

Oscar and the crew all worked together to get it wedged in there so we could cut it with a Dremel at home. They even tried to help us clip it in advance, it was just too thick to clip and at an odd angle. Really the customer service here was exceptional, we look forward to coming back for more parts. Sorry I forgot the other fellow’s name who helped, but they were also wonderful. I think it started with a “J.”

I had a couple of questions about my car. Gavin, @AutoZone went above and beyond providing excellent support and even helping fix in a tail light, which he didn't need to. Showed. a great work ethic. Great service. Thank you!