Staples

Office supply store in Acton. Fairly large for a Staples. I was there on a Monday afternoon and it was surprisingly busy. They also have UPS, print services, Amazon returns. I ordered a desk chair online and picked it up there.

This Staples store has everything I need in a bright and clean environment with a great staff. I don’t go anywhere else for office supplies. I’ve also bought a printer and chair for my office and I’m very happy with them.

My sister and I went to Staples in search of notebooks for the upcoming school year. We weren’t sure where to locate them and immediately Pete offered his assistance. He was helpful, kind, and outgoing. He made the experience very enjoyable. We will definitely be back again!

I always have a great experience when I go to this location. I often need to make laminated posters for work, and the staff is very helpful. There is also a very quick turnaround on the product I order.
(Not sure what Carol’s problem is, but perhaps she should try visiting the location herself instead of getting a second-hand account from her child! Apparently a person who has NEVER worked in retail in her life 😑)
Once again, kudos to team Staples Acton!!!! 😁

I came on march 2nd 2020 to get a zine printed of my poetry and the staff were lovely. When I thought it was the end of the world because my conversion to PDF messed up my document, an associate fixed it with ease. And when I had an odd request that every other page be upside-down, the print center catered to my whim and delivered expertly on my wishes. It was a little more expensive to have it printed as a booklet, for 13 copies of a 20 page booklet, instead of 130 pages not folded or stapled, but reasonably so, and it came out amazing. And it was finished much quicker than I had anticipated, which was perfect. I love my booklets and I will definitely be coming back for future copies.

Everything about this process was like a dream come true. I've always wanted to get my poetry printed in a book and they helped me attain that vision with amazing customer service and speed. I will forever be grateful for their service. When I came up to the desk to pick my booklets up, the associate did a low key dramatic reveal which I thought was excellent. To all the staff working that day, thank you so much. I'll never forget the wonderful service I got and I'll be sure to recommend Staples as a great place to get booklets printed.

This Staples is excellent. The sales people are always helpful but get more women. It's like Best Buy. Oh, this isn't Staples fault per say, but the printers they sell are junk. You're better off going to Craig's List or elsewhere.

I have gone to Staples Acton more often recently. Firstly I needed printing services. The gentleman who helped me a couple of times was friendly, responsive, quick, and technically astute.

Each time I was at Staples Acton, there was a friendly someone at the entrance - not pushy but evidently ready to help if needed.

I also recently got two $5 coupons in mail. Because of my recent positive experiences I decided to pop in to try to buy ink for my printer vs hopping on Amazon as I usually do. I think it’s good to use local business if a business earns it. The ink was same price as Amazon except, with my coupon, I got it for $5 less. Again for this visit, everything was perfect - plenty of employees around available if needed, and quick responsive friendly checkout.

Being a teacher, I thought of two items that I needed a few days later and, instead of Amazon shopping, I decided to cash in my last $5 coupon. I quickly found one item I needed, and was beginning to poke around to find a second item that I knew would be tricky to find. Then a smiling employee appeared and asked if I needed help. She lead me to the product area right then. I grabbed and headed to checkout. I noticed that there were a few employees looking around to see if anyone needed help. When I got to the checkout line, two customers were being helped at two open registers. I was the 1st in line. An employee came quickly from another direction and called me to a third register - so no waiting in line for me. Again the prices were competitive and better due to my second $5 coupon. And again I had a quick friendly checkout.

Congratulations to the Staples Acton employees and management. You’ve won over a new customer. Keep up the good work.

And to those reading this review - no I was not recruited to write this review and no I don’t know anyone working at Staples Acton. And yes I do believe in supporting local stores when they’ve earned it 😃 ⭐ 🥇

Alex is one of the leader workers out of Staples and in the print and copy shop he has always been there for us, including saving us hundreds of dollars over not choosing the wrong type of photos and making sure we always get the smartest choices. He has even come by our storefront to see how things are going! He is the reason our business will always be at Staples in Acton MA!!

Alex was super professional and polite he works in the printing and marketing section of the store. He is the only person I will go to for all my Printing and marketing services! They definitely need to promote him to the highest level position in that store!!!!! :-) :-) :-)

Looking for notebook to store my online login and password information, as well as a couple of small storage bins to consolidate items in disarray in my living area.

Mission accomplished in record time. Store is clean and organized, and staff are friendly and helpful.

I came in with a Windows 7 issue. Mikey at the IT department walked me through a bunch of different scenarios as to what my problem could be and pointed me in the right direction. If ever going to this store talk to Mikey at the IT department. His great customer service will meet you with a warm welcome and leaving you feeling very appreciated as a customer.

--Roger

I have been a customer of Staples of Acton for all of my small business, school supply & community volunteer needs! Alex, the Manager of the Copy & Print Center recently worked with us on a local Acton 'Be Kind' Campaign to Celebrate Caroll Spinney, aka 'Big Bird' locally. As a fellow Middlesex West Chamber member, he worked with us to offer discounts and great personalized service! Definitely a fan and appreciate having Staples local in Acton.

JT & Doug were incredibly helpful, went above and beyond to take care of an issue they could have just sent me to HP to handle. Happy return customer.

What is there to say. I have been assisted by the staff at Staples Acton for print materials (and more) and they are the best. They know the products and always provide great help and advice, stella!!

I've used the copy center a couple times to create some marketing material and they have done a fantastic job. Alex is the guy to go to there. He has a ton of experience.

Worked with Andrew to do a price adjustment he was fantastic, the rest of the staff was great too

Alex was very professional and exceptionally helpful. Because of him we will come back to this store a lot! Thank you Alex!

Copier worked great! There was a staff member available and not overwhelmed by huge printing tasks and he was able to answer a question for me.

really cute staff boy, did his best with everything I needed, he should get a raise!

Very convenient store. Friendly staff