Total Tools Mornington

Popped in today, I had Harrison serve me and found him extremely helpful with the purchase of a blower, after his assistance and recommendation I left with the Makita blower kit and can’t be happier with my purchase of a great product not to mention the value for money

Customer service is so important especially with recent competition in the area, but the quality of tools it really is a one stop shop. Personally I have recently found every staff member genuinely wanting to assist, keep up the great work

The people who work there are so very helpful and respectful, thank you Total Tools Mornington, Mary Mornington

Always helpful and a good range of tools and consumables.

Not often I change a review, but the recent changes in customer service warrant it, dramatic improvement has taken place, pleasant shopping experience.
I lost a part for a tool, the store bailed me out with a replacement, which allowed us to complete a major job (thanks for having my back)

Have found Mornington service to be up and down, last 2 visits ok,.
i shop at Carrum Downs, when I first started dealing with TT, I asked Mornington for a deal on some tools, and they flatly refused without asking what I wanted ( My order was around $5,000).
Straight after that I spoke to Carrum Downs store, got an indication they were flexible on price, have been making my major purchases ever since with them.
I'm a believer of shopping local, but like another reviewer, I have experienced someone in a mood (upon dropping in for a click & collect) clearly management, very rude to me, (i showed up early) and barked orders to others.
I believe it is important to treat your staff well and always lead by example, (even when you don't feel like it) and they will treat your customers accordingly.
If you are that wound up you cant deal with the GP, maybe don't be customer facing.
I deal with Jamie at Carrum Downs who is awesome, polite, goes to great lengths to help and provide some traditional customer service.

Great staff, sharp advice & Lowest price guaranteed!

Great service compared to other tool shops that I’ve been. Simon was very helpful and friendly. Will be back to shop!!

Good crew of helpful staff in a store that has every tool at great prices.

Simon was great and helped me find everything I needed. Will definitely be my first stop over Bunnings, super knowledgeable and friendly. Thanks guys!

Had ridiculous trouble getting parts for a near new Milwaukee line trimmer.
Gerard understood my frustration and took parts off of a floor model.
Much appreciated. I finally have my better half off my back (just in time) and the yard is looking good again.
Thanks.

Hubby just bought a pneumatic tyre and wheel from Bunnings Mornington for $87 but thought he would check out Total Tools and found exactly the same product for $50. Always worth taking the time to compare. Thanks Total Tools.

Very helpful staff. Bought a kit with missing pieces and had it changed over quickly.

Always excellent service, products & advice. My go to store for everything tool related & I'm a registered builder. Thank you

Good service, great tools.

Great customer service, friendly staff members. Satisfied with my purchase and advice.

Best red tool shop in mornington !!
good range helpful staff 👍

It's a great place to browse and create a wishlist to tell the family. Great brands and advice.

Great Service and high quality stock with unbeatable warrantys

Excellent tool shop. Staff are very helpful

Great team great prices

Great service from the staff good range of tools