EB Games - Pakenham

Well organised and tidy store with friendly and helpful staff. Good stock levels on hardware. Great store!

One of the more helpful EB stores went in because I was looking for a particular game which I couldn't find in any store close to me and it was a $12 game so if I wanted it shipped it was gonna be a $30 not really worth it in my eyes. So I asked the staff member there about it and he couldn't be more helpful sorted everything out for me and now I get to enjoy the game without spending $30. Have been for a few reason but will definitely be going back because of this experience.

Pretty stock standard EB, the staff are always friendly.

Very good experienced staff with a wealth of knowledge always over and beyond on help and they are always happy to price match

These people are legends! I had a bad purchase happen to me when I bought what I thought was One game, however was in fact the wrong game (right cover wrong disc). Short story they put in the wrong disc and I didn’t get what I payed for. I didn’t make this discovery till way outside the returns policy window. I went to the store anyway expecting to be told that they couldn’t do anything about it. But they came through! They understood and let me exchange the game for the copy I wanted! I was so happy and thrilled. They all deserve raises, all of them

The people working in EB are the best.

eb games pakenham has the friendliest staff! thanks especially to the girl that was on this afternoon who helped me trade one of my games - you were extremely helpful and super sweet :)

Bought myself a Nintendo Switch. How could it not be a great day?!!
Seriously though... Staff we happy to accommodate my needs and even let me trade in a game from the Switch bundle to get discount off the game I actually wanted. Thanks team EB GAMES.

Went in to trade my Xbox and some games and to grab a new headset, Got more than I expected and whole process took no longer than 10 minutes. Staff were friendly and helpful.

Been there yesterday exchanged my faulty Xbox one controller just bought from EB Games chadstone. Friendly staff with nice and quick service.

Always great service, and they are friendly when my son asks them questions about stock

Very helpful staff, helped me get gaming headphones 🎧 for 1/2 price. Very good deal, much better than his old ones

Excellent customer service even when store is busy. Staff know their products and are always very helpful.

Excellent staff/team, always ready and able to answer any queries we have. Highly recommend this store.

Employees are very good at what they do, made my 9 year old son feel very welcome and no question was too much for them

Very helpful great range.
Also at times have unusual items can't get anywhere else.

Ryan is an absolute legend he deserves a pay raise! Super friendly service and they all obviously know their games.

Customer service is spot on. Super friendly staff and its good talking with people who have a great personality. I am referring to the Pakenham store.

These guys are always super lovely and unlike other eb games don't push preorders and disc protection down your throat.

Awesome service & very friendly staff... Always makes for a great experience, everytime 😁