Guitar Paradise

I walked into Guitar Paradise on Saturday with my, soon to be,16 years old son. I ask John behind the counter if he could “babysit” my son for an hour. I also said his birthday was the following weekend. After confirming that Max and John had a “working with children’s” card, I left (tongue in cheek). When I returned, they had been generous with their time and wisdom helping my son choose an affordable gift. I can’t praise the customer service of these two gentleman. I wouldn’t hesitate to recommend Max and John for advice. “More Cow Bell” indeed. They’ll explain.

I recently bought an Alvarez all mahogany dreadnought acoustic to add to my other acoustics. What a fantastic looking and most importantly great sounding/+playing guitar. I cannot recommend Alvarez guitars enough. They punch way above their price range. It easily stacks up against my Martin D15. High praise indeed. Big shoutout to Danielle who was great to deal with. One very happy customer here. If anyone wants an Alvarez, go straight to Guitar Paradise !! 😊

David

Probably the best music store I have ever shopped in. If I could give you guys 20 points, I would. I have bought at least three high end Ibanez guitars from GP; an amazing experience indeed! Danielle and Max couldn't have been more helpful. I am indebted to them for the time they took with me personally, even when the store was popping off with folks. You will see me again, I guarantee it!

If I could, I would give these guys 10 stars out of 5.

Danielle was fantastic to deal with making sure that I had the best price; that my items were packed beautifully and that I got them in a very short period of time.

Not to mention, the products were perfect and exactly what I was after!

I won't be going to my local anymore. This is my music shop from now on.

Highly recommended! Danielle was super helpful in communicating and helping get my bass delivered safely interstate. It arrived on time and was perfect. Thank you!

I would highly recommend Guitar Paradise. Danielle went out of her way to help me, and my beautiful Fender was delivered interstate promptly and safely. Thank you Danielle you are amazing. I have recommended you to all in my guitar group. Thank you.

Friendly helpful staff, and a great range of gear. Keen to let you try the instruments.

Staff are super friendly & helpful awesome guitars amps etc. A real pro shop. really focused on customer service . Was there with a buddy of mine who wanted to try a Paul Reed Smith custom 10 minutes b4 closing they were Verry happy to plug in to amps and let him play around. whether you're a beginner or pro they'll look after you.

I’ve been too a tonne of guitar shops since moving to Melbourne, none that had that homey welcoming feel of this place though. I been outa the game years now so coming to a guitar shop and not really knowing what you’re after is so daunting but Danielle made it so easy. Fantastic service but more so, just genuine humans. What an epic place to buy a guitar 🥰 Props and respect for the team there, wouldn’t go anywhere else.

10/10 Service, lovely and very helpful staff, I’m definitely a regular there now moving forward, good quality product with amazing prices. I strongly recommend for all types of music lovers, love my new Guitar and looking forward to my next one in the up and coming months 🤘🏽❤

The staff member was so friendly, helped me choose some new strings as a beginner player and threw in a free guitar pick. Thank you!!!

I have been a loyal customer of Guitar Paradise for over a year now and have come to consider them as family-owned. The warm and inviting atmosphere they provide makes me feel like I'm part of their family. From the moment I walked in, I was impressed by their fantastic selection of guitars and other instruments. Their knowledgeable staff is always eager to help me find what I need. I can't recommend Guitar Paradise enough - they truly go above and beyond to take care of their customers. They are simply the best in the business!

Amazing customer service. Danielle the manager responded to an Instagram post regarding the Epiphone Dave Grohl DG-335 after hours. She helped me secure the final one in the first shipment to hit Australia. I quickly responded and paid my deposit all from the comfort of my lounge room while not missing a second of Australian Survivor! Whatever you’re paying her she definitely deserves more. Thanks again Danielle 🙌

Really great shop. Helped me find my dream guitar (Gibson Les Paul) and gave me a great deal. One of the employees (Chris) filled me in on all the specificities of the model and was extremely helpful. I go here for all my guitar needs.

Have no hesitation in recommending Guitar Paradise Richmond.
"Dan's" Staff are very helpful and service is excellent!
eg. Recently ordered item via phone on Monday (to be posted) and received it Tuesday (I live central Vic - well done GP AND Oz Post!)
Have purchased 2 guitars, 2 Amps, 3 peddles, strings, Wireless System, (amongst other sundries) all of which has set my music partner and I up to play and sound as best we can.
Must have worked because we play PAID gigs regularly in our area.
Keep up the good work, GP!

Solid service
Guitar was on my doorstep in less then 24 hrs from purchasing online
10 out of 10
Cheers

Best Guitar Shop in Aus! Team are amazing and always have your back unlike the big chains who can just treat you like a number/sale. Have shopped here for 20 years and will for another 20!

Popped into the store while visiting Melbourne from Adelaide and I'm glad I did. Friendly and informative staff made us feel very welcome. If only all guitar shops had this level of customer care. Highly recommended!

I highly recommend this guitar shop - received the best service from Richie when I brought in my guitar needing help with putting on new strings (harder than YouTube videos make out). He replaced the strings for me and the capstans, all for a very reasonable price. My guitar sounds fantastic - very grateful to the guys at Guitar paradise!

Visited today looking for an acoustic guitar for my 12 year old. Danielle spent ages with us explaining all of what we should consider especially the fit and feel. They have a great range and definitely knows their stuff and gave us a great deal.