Emerald Star Hotel

Dimity was a legend! Excellent bar service and food running. Very fast and efficient!
Staff all around were really nice and helpful the atmosphere was great but now to the downfalls what just dampens the all over experience in this place the 5 star rating is only due to the great time I constantly have
Now in the rooms you have bathrooms from around 50 years ago Water pressure dramas and just not a great place to clean up after a day at work the aircon s are out dated and in desperate condition for retirement now again I am here nearly weekly but Only to the conditions that the staff makes up for the down falls of to tired owners to relays with upgrades and bettering your establishment you will build a better reputation and more happier customers and return business

First time at the Emerald Star Hotel and will definitely be returning! The food was lovely and the service was even better. Shannon was our server and she was extremely friendly and bubbly, we will definitely be back!

Stayed on Thursday & was most impressed with Nieve on check in. 👌 Also had a meal & couldn't fault service from Tennant. Another staff member was helpful with a problem but only have her description. Thin, black hair & nose piercing. Would recommend your place as Happy Staff make a stay.

Dimity and neive have the biggest personalities it was amazing seeing all the girls dancing and having fun together while working l. Bridget was an amazing help when I lost my phone 10/10

Throughly enjoy visiting this place! Amazing friendly staff, especially dimity. Fast, efficient and very attentive when serving myself and friends. Always had a kind smile when we approached the bar!

Came in for dinner a couple of days ago, was served by Dimity, she was very enthusiastic and smiled the whole time we were there :) she made me a fantastic cocktail and I ended up ordering a few more. Thanks Dimity :)

Amazing staff and loved the menu so many vegetarian options for me and my family. Staff was so friendly and welcoming. Great service highly recommend.

Amazing dinner and bar service, special props to Phoebe for the amazing service throughout the night, she needs a raise 👍 will be back

Dimity has an amazing attitude towards everything she does at work very lovely manners and great to be around whilst being at the star hotel emerald

Had an amazing time the food was good the environment was amazing my server Sierra I believe her name was, she was so kind and bubbly and I couldn’t have ask for better service.

We recently held a corporate function at the Emerald Star and were very happy with the facilities and the excellent catering. Staff were friendly and helpful and the venue was perfect for our function of 100 people.

Went in to dinner on the weekend. Was served by an amazingly pretty lady, Dimity. Will definitely come back. She slayed.

Olivia and Lexie made me more than welcome. Beautiful cooked meals. Very clean and spacious. Highly recommended

Bridget has been a lovely lady who helped us with ordering with a smile on her face. Will dine again 😄

Absolutely chuffed at the service received by Miss Neive on my last night in Emerald. Such an energetic vibrant soul. Such a vibe (running a very close second to moi 😜) in the way she carries herslelf and deals with patrons and staff. See you all next time I'm in that neck of the woods. Keep rockin 🤘

Had dinner and ordered the Honey Mustard Salmon special. It was absolutely delicious. I highly recommend Emerald Hotel for a great meal.

traveled with family our server was very accomodating i think her name was sierra she was very fast with her service but was still very polite will definitely recommend

Dimity Is super friendly. Needs a pay rise. She does a wonderfull job.

Best food in ages
Better fish than cairns. / home

Great service
Always come here on business

Very friendly staff! Sierra was welcoming and attentive. Thanks for a couple of lovely lunches!