Corangamite Clinic

I am not sure what happened with those bad reviews but the team is great.
They fitted me in at the earliest emergency spot and got seen by a GP as soon as I walked in. All of them are so polite and helpful. Thank you team again.

They are friendly, professional and understanding. Although they frequently run late, I take this as a sign of a caring and thorough staff.

First rated

I've had some issues in the past, mainly with immigrant registrars, but they have since moved on, and although it took me a while, i have found the right doctor's for me (that i feel comfortable seeing).

간호사분들 완전 친절 보스!!!
Q-fever 예방접종 여기서 맞았는데
하나하나 천천히 설명해주시고 미소띈 얼굴로 응대해주었다.
하지만 우리 일행이 1등으로 갔는데 순서대로 해주지 않고 오랜 시간 기다리게 했으므로 별 1개 마이너스!

Absolutely shocked at the treatment from a Dr here, the nursing staff are are great, but sitting there in absolute agony, as I have for the passed week & thinking I’d at least get some kind of advice or help for the excruciating pain in my hip & leg, I’ve had for a while now, but I was kidding myself… Dr. Wang took one look at me, didn’t ask what was the problem or what was wrong, just straight up said to me… “I can’t give you opioids or any other painkillers, cause your a new patient 🤔🙄 excuse me, I may not live in Colac anymore, I’m still not a new patient though, I used to come to this Dr’s clinic whilst I lived here & still have a record!!! Now travelling back to Geelong for another hospital trip, Dr. Wang, ya should not make assumptions about ppl without speaking to the patient first & asking, what seems to be the problem today or even just have a bit of poise about ya self when speaking to patients, yes patients look messy or unkempt when they come to the Dr’s yeah, they obviously not gonna look a million bucks or like they just get come from a fashion show aye 🙄😉 so considering you obviously don’t know everything, ya shouldn’t judge a book by its cover!!! How rude of you to speak to me in a way that’s left me feeling uncomfortable & unsure…

Ridiculously hard to get an appointment. All of the doctors are booked up WEEKS in advance. They often allow walk ins, but you can wait 2 hours to be seen. It’s really frustrating.

Its so useless sometimes. Many times have i not understood ethnics there and still dont know, i requested a scan several times but they couldnt give me the results and mumbled its too late. I will never use there facility outside of an emergency even if i was to die. Haven't been to a doctor for 2-3 years thanks to this.
also i accidentally missed 1 appointment as sometimes im too busy with other issues let alone how little time i get to organize a visit about my forever growing health issues being around 1 hours drive away from the nearest facility aswell, anyway i missed 1 appoinment and the next time i went there i was rudely told that if i miss anymore i would be unable to make any future appointments, what kind of care is this for the people, the customers of australia to be put threw when health is life.
cruelty was this joke.

AVOID THIS PLACE IF YOU DO NOT WANT TO BE SPOKEN ABOUT SO DISGUSTINGLY BY JULIE!

Extremely unprofessional, the receptionist Julie called me to make a maternity appointment she was beyond rude throughout the conversation, but I understand it’s the end of the day on a Friday so I wasn’t worried, when she thought she had hung up she began to discuss me with a coworker and then referred to me as “a stupid girl” because she could not find me in the system.

Obviously I called back to make a complaint and was transferred back to Julie who blatantly lied and said she was talking about another patient (which to be honest is even more disgusting that you would lie and say that that is how you speak about other patients).

In the end her treatment towards me was so aggressive and snapped at me “well there is nothing I can do, I’ve said I was sorry” (she did not apologise!) and then hung up on me!!!!

I am currently drafting a formal complaint and obviously expect for there to be severe repercussions, but think that all potential and present patients should be aware, this is how Julie speaks about us after she thinks she has hung up the phone!!!!!

On my last visit the doctor I saw had absolutely no empathy. I only went in for a prescription, but had a bit of a meltdown after a issues with work, and he laughed all the way through the visit. The good doctors have huge waiting lists for a reason. Certainly won't be seeing that idiot again. Should be a minimum standard of English, too. How the older people deal with the accents, I have no idea. Dangerous when medications are concerned. I could only understand half of what was said.

9:00 am appointment, people who were walk ins were being seen before us, I can’t sit here forever with a newborn. Absolutely ridiculous

Seriously, 50 minute wait time for a 2 minute appointment. Note on the desk asks you to let them know when you have been waiting for over 30 minutes. Completely pointless as they just tell you the doctor is running late.

올때마다 예약을 하고오더라도 기본 1시간 기다리게하고 항상 나보다 더 늦게온사람들이 먼저 들어간다.
얼마나 더 기다려야하냐고 물어봐도 기다리라는 말뿐..
너무 짜증난다