Quality Foods & Beverages

First time using QFB home delivery service. Arrived on time and helpful, courteous driver. Very happy with food quality, value and packaging. This business should be supported as it provides a most valuable service in difficult times. Thank you to the team at QFB from a couple of over 70's who are staying safe at home.

I found this company and the people very friendly and helpful, and i can ashore you I will be recommending them and using there services from now on

Clean. Tidy. Great easy service . Next to no wait times. Great experience .

Great place to work #1 In food and beverage services

Have been using these guys for over 7 years and they are always pretty good, I’m usually getting drops off early as I’m always past their run first.

Used to have a rep, but all done online now, easy to see stock levels in real time, with next day delivery

I delivered goods there

If you need to use them work with the rep Gil!!! Amazing amazing amazing. Other wise don’t use them. Accounts rude I forgot that we were the customers and they supplied us the way our business has been treated.

Pretty bad custoner service.. they mustn't deal with the public much. The office was rude both over the phone and in person. Atleast the packer was a nice bloke..

This use to be a family run business that puts customers first and personable. We have been using them for 8 years but in the last year it has been the worse customer service, poor communication, no follow ups, constant new staff. We ordered for a job, delivery did not turn up but QFS wasn’t willing to cancel the order and still delivered when it was no longer required as we had to use another supplier. Very disappointing with service from delivery and customer service. Seems like staff don’t really care.

Have used QFS for many many years however they have recently been taken over by superior and will now be using a different supplier.

Used to have next day delivery but now you have to wait days and days for an order to be delivered. Changed our order from Friday to Monday without letting us know leaving us with no stock over the weekend.
Our rep quit (not surprising) and we weren’t told and now have no point of contact.

Customer service is almost non existent and have been told multiple times to just use a different supplier by the understandably frustrated staff.

DO NOT USE QFS, (Global food and wine are a much better company!)

Bad follow up, bad customer service, bad delivery. About 2 weeks ago, We didn't receive the stuff, office lady said will call us back before close, obviously I didn't get this call back. Until we call them again(after weekend ), finally they takes few days or a week? To tell us the driver sent to the wrong place.(totally different name different address) They said see what they can do, maybe get back to me. I said up to you, or just cancel it, coz I don't need it. Then? No more follow up but still keep sending us the payment reminder until now, even we mentioned what happened. This is just the second time we ordered from you guys, will never order again! STOP send us the reminder! I don't know what I can do, you guys caused this review

Hardest and worst company I've had the misfortune of dealing with. The staff are so useless they have name tags hanging above the parking places so they know where to leave their car. Impossibly bad customer service. Products out of date. Some products mouldy. Never receive what you order. Useless warehouse and dispatch staff. Reps spend every call apologising. Accounts staff can't figure out if you've paid thousands. How do they exist? Because food service are like banks if your all bad there's nowhere else to go.

From a company that had good service to a company that has no service in a space of 1mnth. You can't even get through on the phone on hold for 27min eventually cut the call as if you ask for a call back that doesn't happen.

What a c#nt of a place this is.