R.M.Williams Doncaster

Great place great service and great clothes. I really have nothing to complain. Thanks.

Purchased boots few months back however after wearing them for extended periods of time found out they weren't to comfortable. Went back in for assistance and they checked my foot size and exchanged my boots for ones better suited for me!
Great Service each time I've been!

Aaron is a superstar. I was fitted incorrectly by an other team member some months ago and Aaron arranged a re-size at no additional cost. Now love the boots

Aaron was incredibly helpful with swapping over a pair of craftsman boots, absolutely fantastic customer service here!

I went to this store on multiple occasions and Jayde was absolutely fantastic in helping me find everything I need and more. She is very knowledgeable in the products and fitting, I would highly recommend.

Went in to exchange a pair of boots bought online which were a half size too big. The staff were very friendly and helpful to get the right size and fit.

The customer service experience with Jade was second to none. Still blown away by her expertise and her willingness to help. Absolute asset to the team. Highly recommend.

Bought a pair of shoes and pair of chinos and shirts, but the staff there are lovely. I had Simren help me and she was wonderful, great product knowledge and amazing customer service. Would only buy from that store after the service I’ve received from Doncaster

I arranged for my son and his 4 groomsmen to meet me at RM Williams at Doncaster to buy their wedding outfits.

I can't praise Jason the Store Manager enough for the service he provided. There were 5 blokes who each needed to be fitted for boots, shirts and pants. Jason's attention to detail, desire to get the best outcome for us and overall patience was amazing. We would have taken up at least 2 hours of his time and no time did he try to hurry us up.

The effort he went to to source sizes and styles from other stores and have them delivered to my home was much appreciated and very rare these days.

Thank you Jason for looking after us and genuinely helping to get the best outcome for this very special occasion.

Alex, I hope you are being compensated appropriately! I was wary after reading reviews of insouciant or condescending staff. Granted, we waited half an hour for service...but only because staff were duly attending other customers. And at this price point, one expects concerted attention. Despite the store not stocking my required size and fitting, Alex was patient, courteous and so helpful in suggestions. Even suggested that I may play around with clothing options in the spacious change rooms and assured me that online purchases, unseen, may be easily exchanged or refunded. For this reason, I have bypassed the 'cheaper' online options and purchased three pairs of boots at a total of around $1700 including care products. My faith in this Aussie icon has been more than restored. I just wish I could link this purchase to this brand custodian, because honestly, it was her exceptional service that made me go ahead and purchase online. That personal aspect still contributes a world of value. :)

Had great shopping experience. Was served by Jordan. His product knowledge was excellent, very welcoming and helpful. Guided my son through the boot selection and fitted him, and ordered in his size, as wasn't in stock at Donny. Thank you Jordan and RM Williams

Thank you Simone, Blake & Max.

Appreciate the help!

So honest, helpful and cool to deal with!

Appreciate the service. Wish I could give more stars

Especially Simone .. cheers

Jords could not have been more delightful to work with. They took the time to help me choose exactly what I wanted from my Made To Order boots. Knew everything about all the boots and helped me make an informed choice on my dream boots! Thank you!!

Thanks for the awesome customer service Joel. Really appreciated Aaron & Joel helping my husband celebrating a great bday spend up.

My wife and I bought boots for our wedding from this RM store. The two people who served us were so knowledgeable and provided great advice. They even polished my wife’s old pair of RMs while we were there!

Some fantastic customer service 👌 Sim & Jayde know their stuff and are fun and easy to get along with! Definitely gonna be my reg RW's store.

Brilliant. Love their stuff.I have buying,wearing and using their merchandise since I started working. Can still remember my first pair of RM's.Staff always friendly and helpful.

Great service, great shop.

Great customer service!!!
Bought a pair of boots for the first time from RMW, the presentation was so good and enough to make decision in 5 mnts !!!!
So happy

Had a fabulous experience trying RM ladies boots on. Staff so friendly, knowledgeable and took the time to really help me with my shoes.