JK Fashion

This store refuses to follow Australian Consumer law set out by the ACCC. I bought a skirt which after half a day's wear ripped down the seam. I exchanged the skirt after they refused to give me a refund. The second skirt tore again after wearing for the same amount of time and the store refused to give me a refund saying that it was my problem, in fact my fault, because the second skirt they gave me was in perfect condition. I spoke with the General Manager on the phone who was rude and told me it was obviously the way i was wearing the skirt (personally i thought skirts could only be worn one way). The clothes are cheap and of poor quality and i was embarrassed to say where i had purchased the skirt from when i was complimented on it. Do not purchase from this store or its affiliated store MLC Fashions. It is a breach of Australian consumer laws not to give a refund when a good is not of merchantable quality. To blame me for the rip is absolutely poor form. If a company like this wants to operate in Australia they need to follow the guidelines set down by the ACCC which are in place to protect Australian consumers.

Avoid at all costs. Staff refuse to refund, credit or exchange faulty or poor quality clothing. Clear breach of law.

When consumers buy products, they come with a consumer guarantee under the Australian consumer law that they will be of acceptable quality. Manufacturer's warranties exist in addition to the consumer guarantee rights.

Purchased a skirt and it split on the seam. Returned it and the second one did the same thing. Would not refund my money as required under Australian consumer law

Absolutely disgusting customer service and the clothes are very poor quality. This store does not abide by the refund laws laid down by the ACCC and they have been reported accordingly.

Ladies be aware, don’t bother to go into this store, they will not refund as they say