Dependable Strata Management

I am pleased to give a five star review for my proactive strata manager, Daniel Gao. He always address issues promptly once reported. Dependable Strata lives up to its name by running our strata property in a reliable and trustworthy manner and they are well deserved a five-star rating.

We switched our Premium Villa apartment block to Dependable Strata five years ago and the move transformed ALL our lives. Dependable re-organised the chaotic Strata finances of a previous management company, and set about installing a systematic maintenance system and repair schedule for long-outstanding work. Within a few months, the block was back to pristine condition and has stayed that way ever since - and without increases in Levies beyond occasional modest CPI adjustments.
Every Member of the Team is available and approachable to resolve every issue, which is dealt with promptly and ethically with multiple quotes from the best tradespeople available. In fact we often use THEIR tradies for our own internal work because they are reliable, efficient, price conscious and they actually turn up to do the job.
We greatly appreciate the detailed reporting system with monthly summaries of our accounts, updates on expenditures, invoices and work in progress and notifications of available funds for special maintenance projects.
We are so satisfied with their performance, we have recommended other Strata Plans to shift their Management to Dependable.
In case this looks like a Dependable Promotion, I would like to advise that we had never met any of the staff or had anything to do with Dependable before they approached us to take over Management 5 years ago. Since then of course, they have become more like Family.
I would also be happy to personally back this statement for any Strata Committee Member who is considering working with Dependable.
- Rob Luck, Topgun Technology SP87312

Currently using this company to manage +200 units for +7years to date in the South Eastern suburbs area. They have been quite proactive, educational, and have good communication. Daniel has good knowledge of the laws, and offers sound resolutions or alternatives to problems.

Dependable have been the strata managers in our Mascot complex, and have been not only consummate professionals, but considerate and caring in their approach to the needs of the OC.

Our complex has dealt with complicated issues related to compliance, and the strata team have categorically dealt with these issues with detail and clarity, providing options, information and solutions to the OC.

Of particular note is the work undertaken on behalf of the OC to apply for government assistance and programs to rectify defects and cladding issues. On behalf of the OC, many thanks must be extended to Tets and Daniel in particular, who have worked tirelessly to update our owners and allay our concerns.

I would recommend their services to those seeking a management company that is indeed 'Dependable'.

The most professional and responsive strata managers you will ever find. Dependable Strata Management assist with my queries in a timely manner and provide excellent service at every juncture.

Their management fees are fair, and unlike the competition, they don't charge like wounded bulls.

Truly a pleasure to deal with. Look no further - they ARE the best.

Always professional and respond to queries in timely manner. They are knowledgeable and recommends what’s best for the building based on their experience. Thank you, team for supporting us with our strata management!

Our strata has been managed by David Pegler for 20 months and in that time he has professionally facilitated many maintenance projects to improve our building.

David as well as all the staff are extremely efficient and well organised dealing with strata issues in a timely manner with no fuss or bother.
David and other staff frequently visit the premises to meet with contractors and check various aspects of strata issues.

Dependable Strata is a class act and our Owners Corporation looks forward to an association for many years to come.

I have been the Secretary to my Body Corporate for six years.
From the first contact with David and Tets, I have been well advised, understood and confident with the responses and outcomes for my Strata plan needs. I know all the other residents are very happy with Dependable Strata Management.

We were lucky to have found Dependable Strata. David and Tetsue are to be congratulated on consistently providing prompt, efficient and friendly service. they are both remarkable individuals, thoroughly professional but at the same time courteous, reasonable and very knowledgeable. Without hesitation I would recommend Dependable to any Strata that value personal approach and great service.

Big thanks to David, Daniel and Tetsuo for looking after our building. A pleasure to work with. Always prompt with replies and willingness to solve problems for us. Recommended!

I have been a property manager for over 25 years and have dealt with many strata companies over this time. I have found Dependable Strata to be at the top of the list for professionalism and response to any issues. Highly recommended.

Quite professional. Always respond to our questions in time! I feel quite satisfied with Dependable Strata!

Nice strata team. We used since 2019. All good ongoing service and supports. Thanks.

Tets, David and Doris are so helpful and professional, nothing gets missed and no questions go unanswered. Tets has been invaluable with advice snd support. I would highly recommend Dependable Strata!

Reliable service orientated Company. We've been with them since 2016.

Just had the best experience. I was in urgent need of a document and they supplied it to me with no stress or worry at all.

Professional, knowledgeable and helpful.

Great starta company