Coles Richmond

Everything A-Z grocery shopping. Baker’s Delight opposite but don’t shop there ~ the new owner doesn’t know what hand hygiene is and picks everything up with his hands rather than using tongs etc..

Awesome Coles. Big and organized, it’s pretty rare that supermarket like Coles can put their groceries on the shelves so neatly.

The aisles are really wide compared to the other ones. Which is great for relaxing shopping experience.

Was in Sunday I was looking for sausage rolls and the staff member asked me what I was looking for and she directed me to the other side didn't ask her but she knew I was looking for something good customer service

Was great. But only stopped to pick up my online order. I never wait very long for staff to bring out my shopping. Always very helpful & courteous. 👍

Picked up my 'Click and Collect' order from Coles Richmond like I do every week from the friendly staff, however I returned home noticing that I was missing 2 bags. I contacted the store and they apologised profusely offering to have them delivered to my home as I was unable to return on the day. The staff and driver were not only so apologetic but also surprised us with a box of chocolates for the inconvenience. This store has some amazing people working there who always go the extra mile to ensure great customer service.

The staff on the phone you ring to say your there for pick up were very nice and the staff bringing your food to the car were very friendly too. Will definitely do the pickup service again - it was a really easy process.

Shopped there for many years. Lovely polite helpful staff. Have other shoppes in the mall.. tobacconist, nail and feet shoppe, newsagents, bottleshoppe, butcher, women's clothing store, Bendigo bank and 2dollar shoppe.

I go here frequently...love my junk food😊 but they have bargains regularly for my groceries so I make a point of going in at least 3 or 4 times a week if I can. Sometimes more if they have pre packaged salad or lunch deals happening. The staff are all happy, friendly and helpful which makes my shopping experience that much better. I'd recommend this store anytime. Oh and they're the only Coles I know that sells clothing too.

Shout out to a young lady named Lily at checkout. Ive had the pleasure of being at her register today. So lovely to speak to and is a champion packer!!! Love when come home and my groceries are well organized.

Josh is amazing!!

I came into Coles last week for one item (who goes into a shop for one item!) and then i kept on walking around the store and soon ended up with a pile of items in my hands and trying to juggle everything. Josh noticed that i dropped one of my items accidentally and as i was struggling trying to get down and pick it up, he magically appeared with a basket and helped me with my items. I couldnt be more thankful enough. Such a polite, young man who went out of his way to make my shopping a good experience. Kudos to you! And thankyou again for your help, it is much appreciated!

You wish more people were like him. Good manners and a kind heart.

As I'm limited to how much I can carry I visit Coles Richmond nearly every day. Staff are always friendly and keen to help.

Terri
was fantastic I had never used self serve before and she was most courtious
And showed me step by step
This lady showed true customer service
Something you don't find any more
Hope she is on next time I shop
So I can thank her again

Great range of stocks i.e. wraps, bread & fresh fruit & veggies. Will keep on going back for my daily food needs.

Found my babies' Mumma here while shopping for contraceptive devices. Best decision ever made. 3 kids 3 dads 🤙

The meat is always fresh they have want I need most of the time. Prices are reasonable and staff helpfull and friendly.

Great range of items in stock. Clothes also sold here. Very happy with the choice and price of products.

Great service and products. Very nice and friendly night staff. Go there weekly and will continue to do so.

Friendly staff always helpful & In stock

The staff are always kind and helpful. A pleasant shopping experience with easy parking.

There's free car Parking spaces and big enough shops, cafes and banks.