Petbarn Newcastle West

The manager was extremely helpful and took his time to assist me with dog clippers
I really appreciated the advice and service
Highly recommend this store for all of your fur baby needs 🐾🐾

I received fantastic service at this Petbarn today. The manager took the time to teach me many things about my goldfish setup such as how to clean the inside of my filter motor, how to clean my tank efficiently using a siphon & what plants to use in my setup. He was very knowledgeable & helpful. I have owned goldfish for many years but today I learned how to truly care for my tank & fish properly. I really appreciate your great help & advice (and so do my fish!!)

The staff always greet me with a "hello". They offer to help me find what I need, and then, I ask to help find me the best comparative price, and always get a great deal. They have my loyalty 💯

Friendly and helpful staff, good range of Royal Canin cat food and they are just a few minutes walk (almost around the corner) from the bus stop at Marketown.

We'll set out store with very helpful staff and well stocked. Staff very welcoming and friendly.

Very friendly staff and happy to help unlike another Pet barn that I have been to. Convenient parking

Amazing service, very knowledgeable and approachable. So much better than going through online retailers. Get all my pet hear from this place. Got a couple of new beds and a toy for my girl for her birthday and she couldn't be happier.

Very friendly service, great product range!

Staff at Newcastle West were OUTSTANDING and took time to help me. They made our experience a genuine pleasure

I was in a rush to get my dog food and they had an offer on and the assistant helped me work out the price comparison to buying a bigger bag , he was efficient and pleasant too! I like the convenience of pulling up right outside the door!

I went here to pick out some toys for my older cat. Staff were friendly and helpful but not too pushy and let me browse. They had a good selection. Easy for parking as well.

Parking available, helpful staff and always great prices.

Went in to get a fish for my freshwater tank. Had lost a couple of fish close together in time, the staff offered to test my tank water for free. It is a service they offer. Very friendly and attentive staff.

First visit to this store i didnt even know existed in Newcastle West until i Googled all pet supplies close to my home in Hamilton on Tuesday afternoon 7th Nov to purchase a new set of pet clippers desperately due to my clippers seizing halfway through grooming my dog was an experience from when I entered the store to when I left and have no words to say other than.
Perfect Customer Service 💯%
Absolutely Sublime.
Thank You Immensely.

Excellent experience at Petbarn. Kevin was very helpful.

Friendly staff and prompt service 👍

Friendly staff and great service, Kevin was very helpful and even called around to the surrounding stores to see which one had the items in stock.

My puppy JUST LOVES dropping in to stock up on food and treats! The staff are great and always on hand to help out, with advice, a hand to carry my purchases or to give Pikelet some love and attention. She loves the treats they give her when we are leaving too!

We adopted a beautiful rescue cat. The staff were very friendly, knowledgeable and helpful. Highly recommended!

Friendly helpful staff.