Ace Rental Cars Cairns

Great service from this team. I hired the 'mystery car' and got, like, a monster truck! A real super-ute, it was an enormous (literally!) experience and great for driving on the Australian roads.
Great value and a cool car.
I had great follow-up support when I thought I had been mischarged (I hadn't) and the team were helpful and professional, once I got the right email address!
Thank you. (Review edited after contacting Ace)

Would hire anytime with this company lady at the counter is so friendly,and very helpful,and has the most beautiful smile ,thankyou Ace rentals seeya again next time ,the car was fantastic clean,comfy,and so smooth to drive loved it 👍 ❤

Great team. Made it very easy to get a rental car. Great deal Great staff. Couldn’t be easier. Will use this company again next in Cairn’s. Thanks for a great holiday.

I put 5 stars because my booking went really smooth but I understand the fustration of the customers.

Maybe you need to be more clear about the pick up location and grow a bigger team beacuse when I went there the poor lady was handling 12 customers by herself ..

2 stars is unfair as they are easy, fair with you and cheap

No issues with this company. I was fully aware that I was being picked up by a shuttle bus. The first one was full but they returned within 20mins. The car we received was clean and in good condition. Staff at the city terminal were very polite and helpful. I was able to return the car to the airport rather than to the city which was a bonus. No hesitation in renting or referring anyone else to this company. Price was also extremely competitive.

I had a really positive experience with this company. got upgraded to a larger car. was able to drop back at the airport rather than the city and it was a ridiculously cheap deal. it was also no problem extending for a further day. i have no concerns with the security deposit. was informed it will be returned within 7 days. no dramas. highly recommend this car rental company.

Great cars at a very fair price.
My flight came in late so I missed the shuttle. Called in the next day and they moved heaven and earth to get me another car.
Great service and I will definitely use them again.

Beautiful Mazda Cx5, dark blue sparkles. Lovely to drive. Only 16k km's so still very new too!

We just rented with Ace Rental Cars from Cairns in May 2015 and we were very happy. The Manager, Adam was phenomenal and really gave us great tips for our stay in the area. The car was a small Hyundai Getz but it got us through our 5 day rental including 2 days of long road trips to Cape Tribulation and through the Atherton tablelands with no problems. There were crazy switchback roads for a lot of the drives and the car handled the turns fine keeping up with other cars. This could also be due to my husbands' fearless driving skills. I think we spent $80 on gas (2 full tanks) but we did a ton of driving so we were very pleased with the fuel efficiency.
For the price it did give us the same views for less. And yes they put a hold for $3000 on our credit card if we didn't take the insurance but that seemed reasonable considering they are a smaller company and are charging way less than the alternative companies.

Excellent service at Ace Car Rentals Cairns. Easy to book online, and Jeff who checked us in was really lovely. We booked a sedan but instead got a Rav 4 which was much better. Can highly recommend!

I found this car rental off Google , I flew in to Cairns and was helped through the whole process from the freindly staff at the pick up in town to the dropp off at the airport. I was running abit late and having Hertz help me just drop my car with them and they would take care of it was a massive help. Cheers to ace & hertz I will be recommending your service to others.

No hassle and easy to deal with, they gave us a free upgrade of vehicle as the type we asked for wasn't available.

Have used Ace Cairns twice now. Well presented cars and great service from the reception desk in Lake St. Young man with the handle bar moustache is an asset to the business.

Was pleased with Ace service was excellent the car was beautiful thanks Ace rentals.

Great prices. Buy online through their website and it will be a lot cheaper.

Great service and friendly staff

Awesome services