Videopro Newstead

Absolute A-1 service, product range, quality and price during sale. 👍

Fantastic location and plenty of car parks! Great staff and a well set out shop! We are looking forward to receiving our tv being delivered! Thanks David for great deal and friendly service!

Gerard and Zac are brilliant! They have both been an enormous help for me in purchasing my next cinema camera. They're incredibly patient with answering my lengthy questions, and for providing the best camera advice. To top it all off, they ensured that I got the best price in the entire country by offering to match other sellers - even during their Black Friday Sales period. They made my shopping easy, I'm beyond impressed. Thanks so much to you both!

Very satisfied by Anthony Tohanean.
Exceptional service.
Very happy with our third purchase from the company.

Thanks Gerard for helping Keith and his purchases. Your patience and understanding with Keith's disability was most appreciated. Much thanks and a very merry Xmas to you and the team

Really knowledgeable, really helped me out after Marantz AVR died. Couldn't be more happy with their reccomendations

Friend knowledgeable staff - who helped us and gave us a great deal.
Thank you

Great customer service. Zac helped me with what I went in there for and assisted with loading the tv into the car with care to make sure there was no chance of damage in transit and any other questions I had. The other staff members were friendly and you could tell they loved what they did. I'll be back soon and they always have better prices than competitors.

Spoke to the team in the Newstead store both online and in person and purchased a new lens for my camera. Incredibly helpful and knowledgeable. Let me ask loads of questions before my purchase! Would recommend in a heartbeat.

Great products and fantastic service. I bought a new sound system from them and ordered some brackets that weren't in stock. When they arrived I asked if the brackets could be sent out to me as I couldn't make it into the store, they were sent out and I received them that afternoon.

Gerard is mighty helpful and patient. Able to go above and beyond to find the right audio equipment for ones need. Recommend Videopro at Newstead

I didn’t actually buy here (yet) but the sales person I talked to about a new TV was really engaged, knowledgeable and listened to what I tried to explain what I’m looking for. I appreciated that he took the time demoing and fighting the YouTube app for me. ;) Definitely will come back once the new models have arrived. :)

The experience starts with reserved off-street parking for customers, and 7 day opening hours. The staff promptly greeted us on entering the store, and are very knowledgeable and helpful in discussing all aspects of a customer’s requirements, and for any services which VideoPro can’t offer, they will give helpful suggestions. The prices are very competitive. Our current project needed some LG TV and audio products which had just been released nationally. The store had plenty stock and went above expectations to help secure the parts in our vehicle. Whether buying from the online store or directly in store, it’s a seamless experience. The Eagle Farm warehouse is also easy and fast to collect equipment. A great experience all round.

Videopro have always offered great and prompt service. After helping me look at almost every TV, they honored a quote I had during a sales period and current stock. Transaction was easy and the free delivery was delivered same day. Highly recommended!

I visited almost all of Brisbane’s audio visual stores over the last week trying to source a number of new components including speakers. Out of all the places I’d visited, Videopro at Newstead was a standout. Well equipped and maintained store in comparison to all others, and the service from Matt was exceptional. He was the only person that I’d spoken to that didn’t try to sell his own “audiophile prophecies” but rather listened to what I needed and wanted and from there steered me toward suitable options. Spent a little more than I’d anticipated but could not be happier with the result. A beautifully balanced solution of speakers/sub that suits my space and other components perfectly. Thanks Matt and Videopro, will definitely be back.

Bought a new TV online and did a click and collect . Staff were very helpful and I didn't have to wait before I got attended to . They wheeled the TV out and helped lift it onto my trailer .

Love this shop! No crowds to deal with!
Personalised service where they let you take your time going through their products.
Wonderful customer service but most of all, the best prices I could find after researching the net!
No waiting for postage etc...
Will always buy my electronic goods from here in future! 😁😁😁
PS Bonus- free parking right outside the front door

Great service, knowledgeable and friendly staff (but not pushy), best price. The TV I wanted was advertised as $600 more expensive by one of their competitors. After buying it cheaper at Video Pro I then realised I couldn't fit the TV into my car to take home. By chance the Video Pro delivery driver was at the front of the store and asked where I lived. I lived relatively close, he said no worries, loaded up my TV into his truck and had it in my apartment 10 minutes later. Thank you!

Fantastic customer service and a great selection of products. I purchased the Bose 500 soundbar and bass module a few months ago and I’m very happy with my experience - AND the product is incredible! Thank you Videopro!

After comparing all the major retailers online, I found VideoPro had the best price on amplifiers and the biggest range of subwoofers. We headed in looking for some advice before making a firm decision. I instantly recognised the sales assistant Peter from another company that previously repaired my old sub! We were so happy to pick his brains, as we know from previous experience he is a full blown audiophile! We walked out with a package better than what we planned for in our price range, with the reassurance he wouldn't sell us anything with known issues. Great guys with a wealth of knowledge. You can trust their advice.