Plush Think Sofas

Exceptional in-store service by Melanie, delivery when expected by professional team. Happy with decision to purchase from Plush.

Fabulous customer service and excellent quality products, I am saving for my next purchase.

I have my leather Melbourne sofas since June 2005 and absolutely love them. They are still in fantastic condition, admittedly the chocolate leather hides the dirt. Purchased in Shepparton.

I have owned my Melbourne sofa for nearly 5 years, and it still looks and feels as good as the day I brought it. Thanks Plush Shepparton for your fantastic service and my comfy sofa!!

I purchased a Carlton modular from Karen at the Shepparton store. She was very helpful with my purchase, helping me with colour and size. I now have my sofa and couldn't be happier. Thanks Karen

I've owned a plush leather sofa for over 2 years and is still as comfortable as the day we received it

Picked up our furniture last week the staff were as always fantastic.

The ladies who work here are absolutely wonderful and very helpful! Highly recommend their sofas and their customer service

Wonderful staff. Very knowledgeable and helpful. All should buy there.

Love my Dante sofa, thanks heaps Karen for your lovely service. .

Very friendly and helpful staff.

Very helpful and friendly staff

MMMM .. Leather

Danielle very helpful 😀

Up and coming let's see how they progress

So disappointed. Ordered a sofa in early July. Sofa is now in warehouse. Had a call 2 weeks ago saying it would be here last week. Then get a text saying delivery is 18 October, then a few days later receive a text saying delivery is now 16 December. I have paid in full so they have all my money and my sofa is just sitting in the warehouse. So unhappy. I am no looking into getting my own courier to collect it. If I don’t get any rectification I will never recommend Plush and will never purchase from them again.

My partner and I bought the sofa at Plush Shepparton. After 5 month waiting for them to deliver our sofa to my house, the deliver person realised that one of the seat was faulty and couldn’t set up properly. He told me contact to Customer team and the place where we bought the sofa to informed the problem.
My partner now is pregnant at 39 weeks and was shocked and came to hospital today after the Lady at Customer team said to her I need to find the lawyer to talk to her or have to wait until she can send someone else to my house and check the sofa if the faulty sofa belong to Plush or We did something wrong with it. She refused to let me know exactly the time to come and fix it, refuses refund our money ! we tried to contact them every day since last Wednesday and nowPlush team made a messy with our lives . They don’t fix and won’t paid the money back! The lady even told my partner just tried to move the sofa to somewhere until they come and check it!
What’s the hell with her ? Or what’s wrong with us when we believe in Plush?
Poor service, poor quality, stealing our money and waste our time and make my partner now is in bad mood at the due date of delivery the baby!