Reece Plumbing Midvale

David from Reece Plumbing in Midvale delivered exceptional customer service today.
I attended the store first thing on a Monday morning with a mighty hangover from watching the cricket the night before, David quickly and expertly sorted out my many issues and the plumbing ones as well 🤣
Very happy to see that great customer service is still around. Well done.

I spent a couple of hours at this showroom yesterday, working through everything we needed for a new build. At first glance, I thought that the showroom was a bit small, but once I sat down with Michelle, I quickly realized that I was in very good hands.

Michelle’s extensive knowledge was quickly evident; she would quickly jump online to show me various options, she was very helpful with information on the various quality and price options available and she was not at all pushy.

Basically she made the process as easy as it could have been. I would not hesitate in recommending her (and consequently this branch of Reece Plumbing)

Michelle, Rachelle/Rachael and their team at the front desk deliver an exceptional service, especially Michelle who is very knowledgeable and well informed about the products she sells at this store. From the beginning to the end of the sales funnel, Michelle and her team kept us well informed about everything from selecting a suitable product for our bathroom to speedy deliveries. On one occasion, we ordered a Mizu mixer/diverter with express so that our plumber could install it in time before our next project. We did give a short notice due to unexpected circumstances. Nonetheless, we received our product on time with minimal delay. They're willing to go for an extra mile and are also very considerate of our situation by adapting and being flexible with us. We ordered the majority of our bathroom (shower/basin/cabinet/mirror etc) through Reece and I'm confident to say that my hubby and I are two very thrilled, happy customers. Thank you guys so much!

We had a debacle with supply and delivery but the customer service was great. Reece Plumbing staff were always willing to take responsibility and fix issues. No hassles.
Mistakes can be made but it's great when people don't get defensive and fix it as quick as they can. 5 star for customer service.

If you need plumbing stuff in Midland this is the place to go. Unlike Bunnings they are professionals and the guys behind the counter are there to discuss the problem with you and give you advice.

I needed to replace a leaking kitchen mixer tap Initially the guy tried to interest me in a $450 unit but eventually we settled on a $75 unit and he said I could return it if I wished.

So overall very happy with the service

Called in to Reece this morning and was served by a lovely young lady, super friendly, super efficient, knew her products and just provided excellent customer service. Wish I got her name. Great job regardless. Thank you for your help. I left a very happy customer. 😁

A Saturday morning plumbing problem and a part I can't find. A phone call to Joe who suggested that I email him a photo. I did so, not expecting anything to happen immediately. But, ten minutes later, an email back telling me that I should come down because he may be able to help me.
He did, thanks Joe.

I needed a thermocouple for an instant hot water system. I took a photo of completely the wrong part. they were still able to sort out exactly what I needed in a very professional manner. Thanks again guys.

Good experience with staff

great help Michelle thanks Alphabet Plumber's did wonderful job too

Michelle was so helpful
Best customer service nothing was a hassle
Thank you so much

Great work guys, keep it up 👍

Great service, very friendly

Went to buy a gasket for a cistern, was told buy the dork behind the counter he has no idea what i may need, we only sell plumbing product totaly unhelpfull.I sugest you stear clear of reece plumbing Midland useless.