Secure Parking - LCI Car Park

Service isn't great. App doesn't work. No code gets sent to enter or exit. Staff are hit and miss when you call for help. Sit waiting for 10 minutes trying to get out with staff not really wanting to assist.

I booked ahead via the app, because that's what the website mentioned. There's only an RFID reader at the entrance (for permanent pass holders I reckon) and with no staff, there was no way I could get in without calling the help desk. Did so and went in to find out that there were no bays available. Came outside again with the help desk person opening the gate remotely because I couldn't open it using the relevant button at the exit. Now I have a support ticket for the refund. Not a happy customer.

Terrible, the only way to enter is with their app which doesn't work. Tried calling them to let me in but they refused to after having just watched the people in front of me call them and get let in.