Elmstock Tea Company

Elmstock tea is delicious and as a plus it has EXCELLENT customer service.
1. My tea-leaves always arrive in days (I live in far north Queensland), including decaffeinated, because I'm sensitive to caffeine.
2. I bought a Bru machine. One of my best purchases! I use it everyday. Easy to use, once you get past the set up. But BEST of all, my lid stopped closing and I rang Terry at Elmstock, explained the situation and sent photos.
Within 2 DAYS I had a new one.

Everything paid for too. I sent the broken one back in the box express mail, no cost to me. Definitely Elmstock is well organised and cares about their customers. The best!

I am enjoying freshly brewed tea everyday.

Happy customer! 🤗

I inherited some Elmstock BOP tea from my grand aunt 25 years ago in a cute mini tea chest and have been hooked ever since! No other brand I’ve tried comes close in terms of depth of flavour. Just discovered they have a shop and can’t wait to try some of their other teas!!

This tea, and the owners/managers as well, is the best I've come across. So many delightful flavours, and it all comes from a wealth of knowledge due to the father and son team of Hilary and Nigel. My favourite is the English breakfast, but really, the whole range is delightful.

I love the quality of the tea I've had from Elmstock. Nothing else comes close, especially the Earl Grey. Online shopping also a great service, received my parcel very quickly. Highly recommend.

Great customer service. Excellent tea so far. Have tried two Oolong teas, very aromatic and fresh. These premium teas are worth the extra $$.

Great quality tea from a family run business that spans knowledge passed on throuh 5 generations. Visited the Balcatta branch to pick up some English Breakfast tea (loose leaves and sealed bags) but also came away with tips on chilling and mixing one of their multitude of fruit teas with prosecco!

Nigel and his family have a very friendly, helpful business and it feels great to support it. Nigel also showed me a picture of his great, great grandfather who originally owned one of the tea plantations in Sri Lanka. I drink Yorkshire Tea in the UK and Elmstock tea is better, more refined. They also have a premium loose tea too. I'll be back for sure :)

A wonderful tea shop with a great variety of teas, tea storage and teapots. Friendly and helpful staff with great knowledge of tea!

Great quality and range of tea. Fantastic customer service - fast, reliable shipping. Highly recommended for tea drinkers.

Amazing variety and service, definitely heading back to explore the 140+ teas they have available with amazing product knowledge on each

The quality of tea is fantastic with a huge variety of loose leaf to choose from.
I highly recommend these guys to anyone 👍

Nice People, Good Products.

Great quality tea & highly recommend!

Friendly service, excellent Tea

Prompt, professional and customer focused.

Place to go to buy good teas.

Fantastic range