Down Under Group Lighting Australia

Order and paid for 4 led downlights a week ago and no communication from the company about my oder. Tried to call several times to follow up and the number just rings out. Sending emails and online inquiries is also a dead end. I thought it was a waste of money and time but the items arrived i just wish they improve in their billing systems and communications.

Bought 80 LED downlighters from them 3 years ago. 2 failed in the first three months and they offered me a discount on buying more not a replacement. Since then many have failed and over half have broken apart with the plastic disc and a plastic wraparound falling to the floor. I have had to re-glue them. Steer clear otherwise you will be seeking a full replacement solution within 2 - 3 years rather than 10 - 20. Cheap rubbish.

I bought over 60 led 10w LED downlights from this company in 2018, at least 12 failed in the first year, I got an return form from them and I sent them back for replacement but nothing was returned. I tried calling and emailing several times but I didn't receive any response. Since then another 15 lights have failed, I have had to replace them with another brand. I would never buy another light from this company.

Cracked diffusers on their down light range sent an email as they are under warranty with no reply. Average would give 0 stars if I could

No Reply to warranty issues ,after buying 45 lights .Buyers Beware this company won't answer ,emails, texts or even the phone .Dont do any business with this company as you will also be conned

Beware i bought 30 of murch 20 of down lights i haven't received my order not responding to emails and phone i have try many times

Ordered some down lights and they seem to be low quality, running super hot. Contacted DUG via email and no response.