Australia Post - Cooroy LPO

I visited Cooroy PO today as I had a large mailout of close to 1000 letters to send. Jenny was the lovely lady who served me & she was so helpful, nothing was too much trouble.

I received the best customer service today - thank you Jenny!

We are new to the area and our local post man for Black Mountain is so kind, helpful and has gone out of his way to help us get our parcels ore easily!

Friendly staff, quick service.

Friendly staff with full range of services

Quality and quick service

Pleasant and knowledgeable staff good service

Yup copped same miserable brown haired, rude, unhelpful woman recently. Seems to mentioned in dispatches a lot!
Don't get it.
Rest of the staff are nice though, but only go there if I have to. Deb B

After a really long tiring day as a nurse caring for others and putting them first. I arrived at the post office to be greeted with a total lack of empathy from one very unfriendly middle aged woman. So sad. Lack of human kindness and respect.

Seems as though Ive encountered the same rude middle aged woman working at Australia Post in cooroy. I must live in a bubble and had forgotten such rudeness exists. Completely unwilling to connect on a human level, or provide any customer service.. seemed more happy to robotically decline my request, with an attitude it was idiotic to request or even try.

I suggested she could speak kindly to customers when unable to fulfill the request - and provide the information without being rude.. she pointed out the obvious which was “im just black and white, im not a flowery person”….

Ok…. I genuinely hope for you and australia post that you find a job the brings you more happiness and less disdain for the people you are employed to provide service to.

Pretty terrible service. 2x heavy middle aged female staff seemed more preoccupied with eating jellybeans and chinwagging than serving customers. Been here multiple times, yet to see a smile from either. Male gentleman is quite nice and helpful however. Only continue to come here because the next nearest post office is 20 minutes away. Didn't appreciate my receipt being thrown at me after I was quite polite.

1 very rude lady in particular that works here. I have attended this post office about 5 times over the last 2 years and each time I encounter this miserable woman. Never seen anything like it. No customer service what's so ever, she should not be dealing with people.

Every single time I visit this post office the same middle aged lady with long brown hair and a sour look on her face is so rude. Customer service is not your strong point.

Very rude staff, the owner obviously needs to find a new career as she was incredibly rude and disinterested in helping. Passport and tax file number applications I have needed done in the past are a problem for her.
Not entering this premises again!

I ordered a coin pack for my kids, They rang to say it was ready to pick up, I told them that me and my kids are unwell and would not be able to collect untill well would that be a problem, the young girl replied with no we will keep till your able to collect, I went to collect today and was told that due to me not collecting when they rang they sold it. Very unfair.

so sick of the postie being lazy and not leaving parcels when people are home!! its not hard to ask for a signature! Cooroy post - get it together!