EB Games / ZiNG Pop Culture - Joondalup

Once again the staff here are amazing 🤩
Nothing is ever too much trouble.
Thank you. Your customer service is beautiful.

Have been in a couple of times now and have found the service really great - unlike my local store in Clarkson. I guess like any store it really depends what staff member you get. The store is big and they have a really decent variety/collection of Pokémon TCG items. Have been notified about my pre-order and haven’t had any issues.

I always go to EB games in joondalup because there is a huge selection of different games for every console. The staff are also very friendly and helpful. All the games are proces reasonably, so most people will be able to afford the games. Overall a awsome shop.

Josh was so helpful and great service will be back again

The store is wonderfully accessible -- all one level, very wide entranceway and plenty of room to navigate safely and comfortably while using a wheelchair, cane or any other kind of mobility aid. They also don't play loud music and the store isn't heavily scented, overly bright or cluttered. They have a great range of games and other geekery and the displays are easy to browse through.

The staff are also all fantastic. I've been shopping here regularly for many years and not only have I never had any problems (not even the expected, totally reasonable kind), literally every staff member I've spoken to has been friendly, knowledgeable, professional, helpful and just all-around awesome. They've saved me a decent amount of money over the years, helped me with purchasing decisions (like, genuinely, lol) and the team there just make the store a really welcoming place to shop.

I hope this store is still thriving for many years to come!

Michael and Nick were great, went in with a faulty product and with a replacement in stock they exchanged it hassle free. Great service and super quick. Thanks both

I was looking for a particular item, unfortunately they didnt have it, but they looked on the computer to locate what i wanted, called the store and got it put on hold for me. They were very friendly and knew what i wanted from my not so perfect description. Well done to the staff, wishing them a safe and happy Christmas and New year.

Always here, as they have great service and always assist whenever I cone. By the way, it looks great.

Went in trying to find something to play on the switch for my 20 hour flight, and the man serving was great and gave me a recommendation which has been awesome. Friendly staff and very helpful :)

Always a good experience, some days can be busy due to certain game events and new releases but staff always have time to answer any questions you have. Will match any price. They now have a small hobby section that includes things like drones that's worth checking out.

Always great service and excellent products in store

The guys that work here are so great and friendly! They know their stuff, and always help with games choices if you dont know if a game is any good! Good stock, got lots of cheap games on special. Go have a look!

Games can be pricey, check price at jb fi hi to see what is lower. Eb has some pretty cool loot if your into that stuff. Also check out Amazon for prices if your willing to wait for the item to arrive in the mail!

Great, friendly staff who aren't afraid of starting a conversation. Its got a nice layout and always has great stuff in stock.

I was very pleased with the thoughtful customer service I received here while buying a preowned 3DS - the staff had great patience with me while I arranged a system transfer from my old 3DS. One staff member even offered her own mobile as a Wi-Fi hotspot to make sure everything went smoothly - really going above and beyond!

I went in recently and got a Harry Potter backpack in the sale. The guy behind the counter was super friendly (sorry I don't recall his name) and helped reactivate my EB Games account as I'd changed my email address.

Quick phone response time.
Knowledgeable.
Very Satisfied customer.

Saw Harrison and what a pleasure it was to deal with him. Extremely helpful to the point of carrying to my car for me. Give him a payrise.

Awesome store and the staff are so amazing

Staff are always fantastic and happy to help. Nice clean store with delightful music to go along. Never let down with quality of products.