Macquarie Discount Pharmacy

This is a very special place. I have been a loyal customer for over 10 years and over that time there has been minimal staff turnover. Staff quality, both pharmacists and pharmacy assistants, has always been excellent. They are always professional, genuine, friendly, positive, motivated and committed. They have taken wonderful care of me and my family over the years. Their relationship with customers is what differentiates them from other pharmacies and it is very much a community. Highly recommend if this is what you value in a pharmacy.

I am always treated with courtesy and respect and receive excellent advice and service. I witnessed a young staff member today dealing with a very difficult older customer and her customer service skills were excellent. The customer gave her a very difficult time wanting a refund that wasn't appropriate. The customer tried hard to get her way and resorted to personal criticism. However, she was met with a polite respectful assertive repeating of the policy and procedures of the pharmacy. Well done!

I won't go anywhere else. The service is amazing and the people here actually care about your health. The staff at Macquarie discount pharmacy have gone above and beyond for me several times. They are busy but still make manage to give personalised service and help in any way they can. I've been going here got years and they are only getting better with time.

I have been with this chemist for 13 years ever since it opened. Luke the owner of this business is usually in attendance but does have time off. The counter staff has changed over the years and I have always found them polite and helpful. If I want to know something about a drug I ask to speak to the qualified pharmacist. What I found is that if I have any changes to my scripts, the changes are noted and a pharmacist usually comes and asks me if I have had similar or if I am taking something that may conflict with the new drug. I am made aware and advised I should maybe see or call the Doctor to check.
Yes the business is very busy at times so as I don't like waiting I telephone ahead and then pick up the script later.
I have never had a rude or discourteous situation with staff. But I have seen quite a few discourteous members of the public. I suggest that those who have an unpleasant situation that you look at yourself.
Or you can go elsewhere, you have options. As to pricing it is always wise to find out the best price. Take into account if I found a cheaper price in Woden why would I go to them if I live in Gungahlin or Belconnen? vice versa.
Spend a dollar to save a cent. Bit stupid isn't it.
Why should you have your script sooner than anyone else?
If more staff is your answer then who is to pay the wage? Well I am in no doubt that any business will have to find the best way to pay and that wage will be spread over and absorbed by the business but it may also incur a price rise. So who in the end pays ... the customer.
Thank you Macquarie Discount Chemist, I am happy with your service..

The little chemist that grew. Always professional advice on medications, not merely a dispensary. Lots of staff, but due to the popularity service can be slow. Uses the MedAdvisor app which enables online ordering of repeats and refill reminders.

I've never had issues here. The pharmacists are helpful and the usually isn't too long of a wait. Prices are good. They do compounding as well, which is very useful.

Friendly and caring staff - there was a bit of a wait time however they were very prompt and helpful in getting the prescription in fast. Fantastic how they now have the health Co-Op connected next door.

Brilliant knowledgeable staff - I suppose this is why its so popular. It's hard to find people that actually give a damn, which is why I custom this place. The compounding service is a life saver too.....

Best pharmacy in Canberra, pharmacists are always helpful, prices are reasonable. It's definitely my preferred chemist.

Friendly staff choose or ring up to decide the best time as they can get busy but most times if you have no problems

Great chemist with a large range and great prices

Very good and friendly helpful staff.

Always so helpful & friendly

great prices

This is a good sized pharmacy in a nice, local area. Most products that one would need can be found here. The staff are friendly and always willing to lend a hand.

In the main I have found the staff to be very friendly and helpful. Price wise they are competitive. Rating based upon my experience.