Kirby Sales and Service

In all the years of having my Kirby serviced, Maria and Ryan have done the best job I have ever had done. Explaining everything as they do the service. I will only have Rockingham do my services from now on, and would highly recommend to anyone that has a Kirby. Love the work that has been done :)

Despite a busy day with customers down south Maria and Ryan did a fantastic service and demonstrated the new Kirby which I bought. Now my carpets are looking very clean and rugs looking new with the washing carpet attachment easy to use and very effective. Brilliant move to update my Kirby nothing out there matches it Thanks for coming snd service each year easier now.

Today Maria and Ryan arrived for the annual service of my Kirby. The service was professional and thorough leaving my 4 year old Kirby in pristine condition. Thank you both for your time and attention to detail see you next year😊

Honest, well priced and speedy servicing and repairs. I called them for a second opinion after being told my Kirby needed a new Engine which would cost nearly $700 and they were able to let me know the specific items needing replacing which all cost less than $300. And they picked it up and dropped it off the next day for free. I will be using them for all future servicing and repairs.

Very happy with our Kirby Service experience. With an early diagnosis of certain worn parts that would have caused gearbox issues has been averted along with other issues Both Maria and Ryan thankyou very much Jason and Mel.

I purchased a Kirby from this office about 2 years ago. The product works exactly as described and has proven to be a very wise investment.
The Kirby is very easy to use and is the best cleaner I've had! At the time of the purchase I had some concerns about the after sales service, as the person I bought it from was working door-to-door. 2 years down the track I can say that their after sales service has been nothing short of extraordinary. They came to show me how to change the belt after hours and delivered bags to my door the same day I ordered them and always returned my phone calls. Recommended!

They serviced my Kirby last week - over the holidays. Charges for service were very reasonable. The Service tech even showed me how to shampoo the carpet. I ended up buying spot remover, shampoo and bags from them too. All the products work great. The oxy spot remover came highly recommended and is worth every cent - my rugs are like new.
Oh, and they also told gave me tips on how to save shampoo and when to change my belt, and how to make sure my power cord does not break. I should also mention they polished the Kirby too!!
Well done you guys and happy new year!

Never a Job too big or small with these Guys! Great Professional Service and they are really switched on. Dimitar is very knowledgeable in his Industry and has been able to assist me with any queries I have had and has been able to offer me the best solution at all times. Very Impressed with his and Maria's services. Highly Recommend Kirby's Rockingham!

My experience was superb.

2 months ago I have ordered a brush for my old machine. Last week tried to fit it. Turned out I bought the wrong one. After a short call to the office they sent a techie who brought the proper brush and serviced the machine as it was making a strange noise. Now its working like new.
During the service I was given a rundown on most functions as I was using only the vacuum part. Now im able to inflate the airbed in a minute.
Many thanks for your service.
Ivan

Very nice people to deal with, explain anything you need to know in relation to the machine or any of its attachments. I love the free yearly service, cleaning the machine out so it is like new again🙂

My family is shopping with these people all the time. Great service no issues. The lady that came to upgrade our machine was top notch. Many thanks. Call before you come next time. Will have the tea ready.

This company is so awesome 👌, old school service that is genuine and trusted. I would recommend Maria and her staff before going anywhere else. Lovely people ❤

Once again great service from the reps. I have had a great trade in to update my older Sentra to the latest machine. I find the Kirby machine give an excellent result.

Online orders are processed promptly. Great product range. They have parts even for old Kirby vacuums. Recommended to all.

"When people start talking bad about you, it means you're succeeding" ignore the negative critics, you guys are awesome and are doing a amazing job, keep up with the good work

Amazing product and authentic service always with a genuine smile.

OMG! Just brilliant, I didn't even know that there was a Kirby service outlet near where I live. Brilliant friendly service and now my Kirby works as it should. Thank you.

Didnt buy anything from them but who ever is writing the replies for the reviews made me laugh. Thanks for that

Friendly and honest reps, going beyond the call of duty to create a great customer experience.