Deluxe Guitars

First rate online customer service ! I mistakenly ordered Origin Effects DCX Boost, I wanted the DCX Bass.. ,on a public holiday...oh no I thought, this is going to be a nightmare.. I sent 1 email explaining my mistake, next morning received an email assuring me the Bass model will be sent. Like I said, this was during public holidays.. Received DCX Bass a few days later.. Just Brilliant customer service.

I recently purchase two effects Pedals through Deluxe Guitars, Great Company to deal with, the after sales service is Excellent. they have great product knowledge and an amazing range, and the response time to any questions is very fast.

Deluxe!

If pedals and effects are your thing, here they all are.

The boutique amplifiers, and their special room, is a big collection too. However, for me their Nash Guitars are the big attraction. Do not buy anymore vintage Fenders until you've dropped by, the quality and finish on these instruments is amazing.

Very helpful staff and a cool shop to boot!

ordered a specific amp cable as a gift and made an error when ordered, when i called the company store a lovely guy named Michael helped me out every step of the way with making sure i could get it delivered to me and fixing other missed errors i had made. Michael was patient with me and had amazing customer service, i will definitely be shopping with them again in the near future.

Was in recently to buy a couple of pedals, the demo rooms are a nice touch and the staff were very helpful. Awesome selection of products

I have not visited the shop however I have purchased a lot of pedals online through this shop for a good reason, because this is one of the best place to purchase online and I am sure in person too.
My customer name is “ Rabin Bishwakarma”.
I 100% recomend purchasing from Deluxes Guitars 👍 love you guys!

Have to say, I love Deluxe Guitars. They have one of the most unique ranges with so many boutique pedals that require a 'Google' to find out more. I have completely redone the drive side of my board after finding 'Cornerstone' and have developed a friendship with the owner! They're a one of a kind shop, and I'd definitely visit if I was interstate as I don't live locally. Highly recommend.

Top Tier range for all your professional Gear needs. An Amazing Family owned business. Maz is simply doing an outstanding job as Store Manager. Always full of Passion, Expertise, Experience and ready to help in anyway possible.

Australia's most prestigious music shop. Huge variety of Amps and Pedals. Extremely friendly staff and very helpful. Maz is an incredible store manager with incredible experience, knowledge and a beautiful guitar player!

Been a customer since they were at the old Troy balance place off Coventry street. Michael, Marinos and Nick have always been fantastic along with some of the new staffers that work there. Some also with look down on you attitudes but that doesn't bother me, coz if i want something i will buy it which has been numerous times..lol can never walk away empty-handed when i walk into this shop.! You want top end, low end, and everything in between including obscure connectors, cables etc, this is theee shop to go to. I can mention another place in carlton that comes close in second, but Deluxe is the best place ever..period.! Just fantastic service, help, and they go hell or high water to search and contact you once they find the goods you need, when they did not have it at that time for you. If you have the budget, this is the place to go, if not it still is the place to go. All i can say is go check it out. You will not be disappointed at all.⭐⭐⭐⭐⭐

I got refunded from Reverb seller because out of stock. So ended up bought this mission engineering ep1-kp from Deluxe Guitars, pay extra bucks to get this one but I'm happy with it because good communication and fast delivery.

I bought a pedal online some time ago and had a very good experience (they also have quite a good choice available). Recently I placed another order and changed my mind, they were very helpful in canceling my order. Highly recommended.

One of my favourite stores in Melbourne. My proverbial candy store

Great range of pedals,Staff have been helpful when I have been there. Worth a look but realise it's high end gear that has its price.

Deluxe Guitars has been my go to shop for guitar gear for many years now and it is a must visit for any guitarist coming by Melbourne! They’ve had all my favourites including Jam Pedals, Dan Drive, Chase Bliss, and everything in between! Highly recommend!

Deluxe Guitars have a great selection of local and international pedals that aren’t often available elsewhere.
I’d purchased a couple of small utility cables with express post and later in the day I called just before delivery time. I asked if I could have a new pedal purchase (made on that same day) added to the already packed express post. The employee dug through the deliveries to find mine and re-pack to send that day. Really happy with the service I received. I will be back without a doubt!

The best guitar, amps and pedals shop I've ever visited, period. As a working musician I've been their customer for the past eight years and their service was and always is second to none. Also, the staff (Hey Marinos!) are great musicians themselves, and are incredibly knowledgeable when it comes to musician's needs, and their suggestions are always very accurate and to the point. It's a very musician friendly and respectful environment as well with a vast number of all the gears you could ever imagine.

Super highly recommended! Cheers!

Very friendly and helpful staff, knowledgable, allowed me to try a few different options and great to talk with too. In my first visit I knew what I wanted and they allowed me as much time as I needed to make sure it was what I expected. On my second visit, I was unsure what I exactly wanted so we discussed options and they let me try them all to get what i needed. They understood that because I didn't know exactly what I wanted, it didn't mean I wouldn't buy anything. They took the time to assist and offer suggestions and I of course I bought! Would recommend this place to anyone in music if you want quality gear and service.

It is so great to have a shop in Melbourne that stocks high end boutique gear! Dimitri held the last REVV G20 and REVV 112 cab for me to add to my recording setup during the rains until I could get down to pick it up. Great service/great products! I will be back…

I ordered a Wampler Ego Compressor on AfterPay and these guys were super efficient in shipping it interstate. I literally had it a day later, the pedal arrived in perfect condition and it's just one of many high quality pedals these guys offer.

A week later, I submitted a query on a Sunday night and I had an answer before 7am the next day. Is this the greatest music store in Australia? From an online perspective, that's certainly my experience.