Carpet Call Castle HIll

This is the third time I have contacted Carpet Call Castle Hill to complete a carpeting job for me. All renovations and this time three particularly horrible rooms needed their assistance. It was urgent, Ron was fantastic, very professional and thorough in his measuring producing another excellent job. The carpet layers were polite and professional - these rooms were transformed beautifully! Well done to everyone involved. I will be returning for the next renovation.

Big thank you to Massi. He was amazing through the whole process helping me with decisions on my hybrid flooring and carpet. Would definitely recommend the Castle Hill store.

We recently purchased carpet for our bedrooms from Carpet Call, Castle Hill. Our salesman, Najib, was extremely helpful, pleasant and professional, guiding us through all our concerns and fielding all our questions. The carpet installers were similarly courteous and professional, completing their job efficiently and to the highest of standards. We could not be more impressed and pleased with our experience with this business and commend them to you. J&R.

The boys Carpet Call Castle Hill were genuinely amazing help. I was able to find appropriate flooring and rugs for my new home which both my wife and I are extremely happy with.

The boys at Castle Hill were able to find us amazing product in a fashionable order and was able to have all of our floor boards installed within 3 days.

Thank you boys for your amazing help.

I highly recommend Carpet Call Castle Hill.

I just wanted to thank Massi and the team at Carpet Call Castle Hill for their help with installing my carpet and hybrid flooring. Massi was really understanding of the decision making process and was very patient and accommodating with my questions and requests. I was able to take a variety of samples home to help make my selections. I really love the final result so thank you again Massi and Team !

A big thank you to Massi at Carpet Call for the personalised service that he provided to me during my home renovation. The carpet, hybrid flooring and rugs installed has been perfect in order to modernise my home and all thanks to the advice, patience and flexibility Massi had with me during the selection process. I would highly recommend Carpet Call Castle Hill and Massi in particular. Thank you.

Very happy with the experience. Omran gave us really valuable information without attempting to just sell more products. He said what was right for us and clarified our doubts by giving us simple understandable answers.

Great sale and discount offered . Omran was fantastic. He helped us with price and also customised our rugs requirements. Highly recommended. Quality is great and customer service is at best .

So happy with the personalised service! Had a great experience being shown the various carpets and underlay. Very happy and will be coming back to get the rest of the house done soon :)

Needed a rug for my living Room and visited CarpetCall in Castle Hill, The young gentelman Omran was very knowledgable, helpful and extremley polite.
I would defintley recommend him to anyone who is need of a rug.

Had really nice flooring and carpet installed in our new house we bought. They were very accommodating to our tight schedules. Massi was great with his recommendations and we appreciated the advice!

Purchased 4 rugs (2 large size & 2 medium size) from Carpet Call Castle Hill store in May 2023.
We would like to thank Bill and Massi for their excellent customer service. We changed our minds about the colour of the rugs a couple of times but Bill was very accommodating of our request and went out his way to supply the rugs we wanted.
Thanks so much for your assistance Bill.

We have always been well looked after when we have visited that store. We have now bought our second rug from the store with first being a custom one. Store's Home trial policy has helped us a lot in deciding what's best for the place. Massi and his team are very forthcoming in showing different options and sharing their opinion which helps a lot in decision making. Thanks guys 👍

Amazing product knowledge and guidance. Massi was a delight to deal with and very insightful. Would highly recommend!

I wish I could give 'em even more stars. They are really good. They educated us, gave us a wonderful deal. Kept us informed about the installation. I had to cancel the installation for a technical issue on the day of installation and they politely did without a single question asked.
The guy who installed the carpet did an amazing job. Couldn’t be happier. The job is nice and clean.
Highly recommended and don’t forget to ask for Massi in the store. He’ll look after you. Top bloke 👌🏻

Highly recommend Carpet Call Castle Hill. Massi & Nadji were super helpful & friendly. They not only fitted our floors but also recommended a painter & provided helpful suggestions on how we could improve our space. Customer service is excellent, Massi was always quick & happy to assist with any queries. Thanks to these guys, our home looks stunning.

Highly recommend Castle hill Carpet call team.. Massi and his team recently replaced tiles floor to hybrid floor for me. Love our new herringbone floor..His suggestion was spot on in choosing the right floor and he is always ready to help.

We went to Carpet Call Castle Hill to get a quote on carpets for our bedrooms and stairs.
After meeting Nadji, we are sure that we selected the right store.
Nadji is friendly and has great communication when explaining what we need. The transaction was swift and without hassle.
The installer came at the scheduled date and on-time. The carpet installer (Hassan and team) did a really great job in installing the carpets. We are very satisfied with the installation and the quality of the carpets. Highly recommended for Carpet Call Castle Hill. Thank you :)

We visited the Castle Hill branch of Carpet Call to get an idea of cost/availability for a renovation we were about to do. We were impressed with the knowledge and helpfulness of the staff at this branch. We were given samples to take home which helped in our selection choices. The Manager came to our home and did a confirm measure of our selections. We booked a time/day and had the carpets installed. I highly recommend the team of installers who were polite and quick completing the job I felt in record time. I would highly recommend this store.

I received quote from Naji who was professional, experienced and thorough . He explained everything which answered all the questions I had planned. Tommy laid floors who was professional and also explained everything so very happy with my new flooring. Would highly recommend castle hill carpet call.