Outdoor Elegance Melbourne

Amazing service in-store from the wonderful Charlie who was so friendly, polite and helpful. Our gorgeous Geo cement table arrived today as promised and the delivery people were great to deal with and very efficient. Overall outstanding experience with Outdoor Elegance Melbourne and will recommend to everyone!

Love this store our backyard is now complete!! Durable outdoor furniture will never buy anywhere else !!

Great service. Willing to negotiate on price and happy to hold items when we had to travel a fair way to get there.

Great customer service from beginning to end. Love my new outdoor lounge!
The delivery boys were respectful and efficient.
Will definitely go back to them.

Thank you Kayla for your friendly and excellent Customer Service. Although not a large purchase her assistance was much appreciated and the product arrived as advised and fits perfectly.

Great service and help from Abbey very patient 👍 thank you so much

We could not be more impressed with this company. There was some confusion about the size of an outdoor lounge that we ordered- they replaced it within the hour and gave us a refund on the difference. We so appreciate their professionalism, promptness and amazing customer support, and recommend them unreservedly.

Outdoor Elegance are a quality company who provide quality furniture and outstanding customer service. I purchased an outdoor setting from them. Unfortunately, there was an imperfection in the tabletop however Outdoor Elegance were so helpful and replaced the tabletop immediately. They also provide an outstanding delivery service with fantastic drivers. I would not hesitate recommending them and purchasing from them again. Highly recommend!!

Great experience when purchasing. Excellent customer service, price matched and made available when promised for pickup. Also appreciated the follow up advice re the cantilever base and other options for purchasing.

Great selection of outdoor furniture and sundries . High quality furniture at competitive prices. Friendly knowledgeable staff.

Excellent experience from visiting the store to purchasing the outdoor lounge. Highly recommend - best outdoor furniture collection. Very professional delivery - right on time as promised and the boys were so polite.

We recently purchased an outdoor lounge and were so impressed with this store! The customer service we received was exceptional. Not to mention the range and quality of their stock. They have some really beautiful pieces of furniture and it was nice to see some different things to what everyone else has. We are extremely happy with our lounge. We can not recommend this store highly enough. Thanks for making our purchase such a pleasant experience! Regards, Rachel and Brett

Great service and a beautiful shop. Very pleasant staff - attentive and helpful. Good advice about product I was looking for + assistance in loading item into car.

Haven't received the furniture yet as its only just been ordered. However, I will say this. We had a two hour round trip to get to Outdoor Elegance in Braeside and I have been looking for furniture for ages online and in stores. The quality and prices we saw at this store I couldn't beat anywhere else. We went in for a dining setting and came out with the dining setting, an outdoor lounge and two sun beds. More importantly, the service. These guys were polite, friendly, allowed us to wander, were available as soon as we had any questions and couldn't have been more helpful. Never once did I feel rushed or would I have felt uncomfortable if I hadn't decided to purchase anything. They were a pleasure to deal with. Now - can't wait to see my furniture in place. :)

The trip was well worth it. Looks like I might be out there again as next time my sister is in Melbourne she wants to head out there too.

UPDATE

Furniture arrived today. It was installed and all the cardboard, plastic etc., taken away. Even cut plastic tags off.

I am thrilled with the furniture, the quality is awesome. Could not be happier.

Throughout the time from order to delivery, the communication from Outdoor Elegance Braeside has been exceptional. The staff are fantastic.

Service: Well, haven't seen anything like it in years. I cannot recommend this company highly enough.

Thank you Outdoor Elegance for your wonderful service and excellent communication. It is sincerely appreciated.

We purchased a teak outdoor table and have been very happy with the quality of it compared to previous tables and the care advice given was very helpful. Was so happy with the service we have since purchased a new set of outdoor chairs to suit and a hanging chair too. Great product range and happy with the prices. Definitely recommend you check them out.

I purchased an outdoor setting from Outdoor Elegance. On two different occasions I had a problem. When I contacted the company both issues were dealt with to my satisfaction and in a professional manner. The staff are helpful, knowledgeable and friendly. A great range of furniture is available to choose from. I highly recommend Outdoor Elegance if you are looking to purchase outdoor furniture.

Just bought a great outdoor lounge setting and wall plaque. Josh and staff fantastic!

Good quality, great service. Every step of the service we received was fantastic. We didn’t feel like we were being ‘sold’ or pushed into anything in the showroom, or when we went away to think about it. But we also felt like we mattered. They called as soon as it arrived. They delivered it on time (fancy that people who show up when they say they will), took all the packaging away with them, and responded very quickly when we had a follow up question. At first we just thought it was Jason who was good, but it seems everyone we dealt with just wanted to do a good job and for us to be happy with the end result.
Short story - definitely glad we looked here before committing anywhere else!

We are moving from Melbourne to Queensland and wanted to have a look at some of the furniture we will be ordering from the Queensland store. Even though the salesman knew we wouldn't be buying from his Melbourne store, he couldn't have been more helpful. Awesome customer service!

Great range of excellent quality outdoor furniture, umbrellas and accessories. Jason goes above and beyond to make the purchase process a very positive one. Super fast delivery was very much appreciated. I can highly recommend Outdoor Elegance Melbourne.