TECH2O

Great service, friendly workers. Fixed our blocked drain, checked for leaking pipes, now looking at fixing our roof.

A Human Resources Officer should be appointed to teach courtesy, respect and the value of good employees. Far too many egos in the hierarchy and little appreciation for the workers "getting the job done". So sad really when your staff are too afraid to speak up and choose to leave instead. Guess that accounts for the high turnover in plumbers!

Went to get assistance unscrewing a basic 2 canister under sink water filter that was unreasonably tight (Had their sticker on it), They took the canister and unscrewed it and then decicively charged me $25 which wasn't mentioned prior to it being done, Guy says that he has a sign stating the charges right at the other end of the car park ie right at the back of the property (I was parked at the front) and that you can't expect a plumber to work for free, However I didn't really expect it to cost $25 to unscrew a couple canisters a 1-2 minute job, Would never have agreed to that charge and would have walked straight out if it had been stated.

Stay clear from this company just go to bunnings and buy something user serviceable or find another company, The guy started having a go at me because they insisted that I pay and I told them that I'd pay but leave a bad review then, I should have just walked out without paying, I'm pretty sure I would have likely been legally able given I wasn't made aware of the charge and what was done.