Jess Smith - Stone Real Estate Gungahlin

A consummate agent who radiates confidence and delivers above expectations. Jess is a highly accomplished agent who has a deep knowledge and understanding of the Canberra market. She kept us fully informed and went beyond to make our experience so streamlined and successful. Jess exudes confidence and backs it up with her very professional practice and depth of expertise. What an amazing outcome.

Excellent Experience.

Our experience with Jess and her team was excellent. Shaye was very willing to assist us in viewing the property outside of the normal open home times which we appreciated very much. They were honest about other buyer feedback and encouraged us to come to the auction even though the selling price was higher than our budget.

On the day of the Auction Jess and Alex were great. Jess really helped us through the process and acted in our best interest at all times. In the end we bought a house that we initially thought we couldn't and we are very happy!

Thank you Jess, Shaye and Alex!

Jess is incredibly genuine, kind and responsive - a pleasure to work with! Throughout the buying journey, Jess was able to address all the specific questions we had regarding the suburb and the home itself since we are moving interstate. Her and her team were incredibly flexible with remote viewings and in person, making the decision to buy easier and more comfortable. I would highly recommend working with Jess and her team if you’re looking to purchase in Canberra!

Perfect Selling Experience. From the moment you first meet Jess (and her amazing support team) you’ll feel like you are part of their team in the sale process. The whole way through Jess and the team has your best interests in mind and tailor the sale to your individual situation and needs. They listen to what you have to say right from the start and all the way through to when the sale is complete. The entire process is transparent and there is nothing you don’t know about as Jess goes about her business with a positive attitude and great enthusiasm. Jess and the team are much much more than just a real estate agent that must sell your house for you.

We could not recommend Jess and her team more highly. She is super knowledgeable and her communication is always a step above. We couldn’t be happier with our result, as we move from a beautiful home and take comfort that another lovely family will be able to share some amazing memories in it. We could not be more thankful for everyone at Stone and all they’ve done for us in what has been a challenging time. You will never regret listing with Jess and her team at Stone - they are so organised and highly regarded. We have nothing but great things to say about everyone at Stone Gungahlin. Thanks again Jess!

Professional, Knowledgeable and Informative. We originally went with Jess Smith from Stone real estate based on the provision of data they advised we would receive. Our experience was so much better than just data. Jess and her team at Gungahlin provided wonderful communication throughout the sales process, which meant that we were always able to make well informed decisions on our sales process and communicate this back to Jess and the team.
It also meant that on auction day we were able to make the correct decision for us based on the data provided by Jess which made the sales process so much easier for us. Thank you Jess, Jess and Shaye, it was lovely working with you throughout the sales of our house and your expert advice made our experience so much better than we ever expected.

88/60 Kingsland Parade Casey.

Jess is a fantastic agent and a cut above the rest! Jess has an amazing team and structure in place with her team. Jess, Shaye and Alex worked so well together and all contribute and make you feel supported throughout the process.

Jess is so knowledgeable about the Casey and Gungahlin area and nothing was too hard for her. Jess was fantastic at communicating through the process and was efficient in all aspects of the process from start to finish.

Jess took my listening on around the Christmas period and was the only agent that didn’t suggest I wait until end of January to list. Lucky I didn’t and put full trust into Jess as she secured me an offer within a week and exchanged a week later, which was fantastic.

Jess was an absolute dream to work with and I felt supported at every stage of the process. If I was to sell again I would have no hesitation in going back to Jess and her team.

Highly recommend Jess. We marketed a 4 bedroom DHA house with a long lease remaining. This obviously greatly reduced our market (by about 99%). Jess was professional from the very start and impressive with her ‘go get ‘em’ attitude. She was always frank and honest with her opinions and we have no doubt this was helpful during the sales period. Comms from her and her team were terrific throughout the sales period and after the sale was achieved right up to settlement. We attained a sale price we were very happy with and have no hesitation in recommending Jess to others.

Extremely Satisfied. Jess recently sold our house in Baratta. We live interstate but Jess organised everything for us. She was amazing. Jess is so motivated and friendly - nothing was a bother. Her professionalism and enthusiasm are second to none. Jess kept us informed through the whole process and she was always there if we had any queries. She has very good market knowledge and gave us great advice. We would highly recommend Jess to anyone thinking of selling their home and can’t thank her enough for all the effort she put into selling our house for us.

Lucky us! What an amazing team Jess brought to us! It was a new experience for us but Jess and her team made sure it was a great enjoyable one! Jess is very down to earth, professional, open and approachable. She was always available and ready to support us...form start to finish! I am forever grateful for Jess, Shaye, Alex and the Stone team for such great care and service they provided! 100 out of 10

Outstanding agent. I am very happy with the service I received from Jess Smith. Jess is a lovely person, very easy to communicate with. Jess goes above an beyond to assist her clients. The whole process from engagement to sale was stress free. Jess clearly guides you through the whole process and worked hard to achieve the highest sale price possible. Jess provides regular updates so you know exactly where in the sale process you are and what the next steps are. Jess even provided some advice regarding the buyer's requests. I would definitely work with Jess again in the future should the opportunity arise.

First time seller . Stone Gungahlin team was amazing from the moment we met Jess!
From the first consultation meeting, we knew we would sell with Stone Gungahlin. The communication was great- open home stats and feedback were given regularly as well.

Thank you Jess and the team!

Absolutely brilliant agent with a fantastic team! I've now gone to Jess twice to sell a home, after a glowing recommendation from friends, and now I also enthusiastically recommend her. Jess is both pragmatic and empathetic - she will guide you with sensible advice right through the practicalities of selling, while also understanding with great patience and kindness that selling a home can be an emotionally charged experience. She also surrounds herself with a team that shares her values and professionalism. Their communication and market knowledge also can't be faulted. Very highly recommended.

Jess is professional, friendly, transparent and will stay with you throughout the buying process. Jess was great from the very first moment we made contact. She was super professional but also friendly and the type of person who made it easy to work through the buying process, particularly in our unique circumstances of living overseas and looking for a home to buy for our return to Canberra for our growing family. She made time for us around our different time zones, was so flexible and responsive and would always take the time to talk us through any questions or concerns we had. Jess is someone who we could trust to represent our needs and be a balanced person to achieve the best outcome for buyer and seller. She would go above and beyond frequently. I would definitely work with Jess again to buy another property and would recommend her to anyone looking to buy. Working with Jess felt more like working with a friend than a real estate agent. Which made it all the easier to communicate and find a great outcome.

Couldn't be Happier.
Jess and the team @Stone made the sale of my home completely stress free by keeping me up to date at all times. They are so professional while making you feel comfortable with the whole process.
The sale went through very quickly making my new move so much easier

5 Star Agent. Jess and the team were super accommodating and customer service was fantastic. We’ve dealt with other real estate agents in the past but I won’t use anyone else now.
They took the time to present all options to us and a visual timeline so we understood everything. The communication was just outstanding. Thank you so much guys. You’ve been amazing!

Professional and knowledgeable. Good listener, attentive, client and results focussed. Jess delivered us the outcome we expected. Highly recommended.

We tried to sell this property 2 years ago with another unrelated Real Estate and agent and had a less than desirable experience that had us feeling let down, ripped off and deflated. We are SO incredibly happy we switched to Jess and her team. Their communication and knowledge made us feel safe, supported and included. We knew we were in good hands even when the market started shifting, Jess and her team shifted with it too and in the end we secured our sale. We can't thank them enough.

**********UPDATE**********
We've just sold a second property through Jess and her team (August 2023) and once again were not disappointed. Despite living Interstate we felt included, supported and updated through the whole process with communication second to none. Her professional advice and knowledge helped us secure another positive sale. Thank You once again!

We had the best experience in selling our property. Jess and the team are highly professional and a pleasure to work with.

We couldn't have been happier with our experience with Jess and the team at Stone Real Estate. Jess was very helpful in all aspects in the lead-up to our sale. She was very thorough in explaining the sales process and how we should prepare our home, through to organising tradesman and developing the marketing campaign. As open homes progressed she kept us fully up to date and helped develop our strategies for auction day. On the day of the auction, she kept us calm and gave us great advice in how to proceed through to a sale. She's very professional and responsive, thorough, engaging, friendly, passionate, and full of energy! We felt she acted with honesty and integrity, and managed our expectations throughout the process. We were very happy with the sales result and recommend Jess and her team to anyone thinking of selling their home in the Canberra region.