Universal Phone Services Civic

Quick, efficient, and inexpensive screen protector replacement on my iphone 15. Customer service was friendly and extremely helpful when dealing with replacing parts of an ipad. Would definitely come back again for any issues regarding my apple devices.

Just check in at Canberra Centre again and I’m going to my favourite store universe phones service. Good customer service and great prices with amazing staff.

Went in with a small problem with my phone needing a small repair, and was met with excellent well knowledgeable service.
Problem solved with ease. Highly recommend.

Great guys! Gave me an amazing price on a new *original* battery for my old Samsung. Tell 'em Nic sent you! ;)

Excellent service today. Got an otter box and lens protectors. Thanks a million. Will be back.

Had a battery replacement in my Samsung S8, was very impressed by the speed in which the replacement was done! Very happy, would highly recommend.

was able to give me the cheapest price and turn around my phone in 30 minutes when i was in a pinch! highly recommend

From phone repairs, screen protectors to cases the universal team have looked after me on multiple occasions. Would highly recommend this store

Very helpful and fast service. Previously had ok experiences with universal but they have significantly improved now and offer really good service.

Shout out to the staff of Universal Phone Services Civic! They replaced my phone's tempered glass protector, no fuss, under warranty - no questions! Done under 10 minutes.

Support this local business, honest and trustworthy. 5 Stars, keep it up guys!

Honestly the best customer service I have had in a long time - John said he would run out the shop to grab my phone to fix it so I didn’t have to look for parking and I have recently moved to Canberra and really didn’t know where to go and he was so lovely and patient with me. Thank you John and the team! Feels like I have a new phone haha! Thank you!

Great staff! Great service! My phone looks as good as new!

Awesome place a lot option for my phone. Personnel are so kind!

I needed a specific screen protector for my phone (as the standard one doesn't stick to it and falls off the second you drop it) but didn't have the right words to describe it. Thankfully John was there to save the day, was incredibly helpful and friendly, and very knowledgeable about his products. I strongly recommend him to anyone needing a hand!

(I also want to apologise to the first staff member I spoke to, my explanation was terrible and it's absolutely not your fault that it wasn't clear what I was after...)

I always come here to get my screen protectors or if I have any technical issues and they're always so helpful and lovely! I recently got a screen protector replaced but stupidly dropped the phone not long after, I returned back to the store clearly upset at my mistake and they very kindly replaced it for me at no extra cost. I highly recommend them and just wanted to say thank you again!

Great customer service! Highly recommend for all phone needs

Excellent service, this has been my go to phone repair shop for years. They have applied screen protectors replaced my screen numerous times and if there's ever any issues, fix it without question!
Shout out to Sam who always sorts me out

Great range of accessories and the staff are helpful, friendly and knowledgeable. Harry provided me with exceptional customer service despite the store full of customers. If you are looking for phone or tablet accessories or need help with repairs, this is the place to go.

Had the screen replaced for my iPhone 11 today - really fast service, was told that it'd be ready in 30 minutes, I went back a bit earlier after about 20 mins had passed, and it was fixed already. The person who assisted me was really friendly and funny, would recommend.

Great service, good prices. Highly recommend