The School Locker - Townsville

Such a great store! There's everything to love about it - a huge variety of (quality) items which are well-priced, it's in a convenient location, and the staff members are all friendly and helpful.

Since changing suppliers a year ago, we've shopped here on many occasions for school, business and personal items and have had a great shopping experience every time. We're so glad we made the switch.

Thanks Rae and team for your amazing service!

Thank you for the great customer service Lilly. Lilly went beyond and above to help us s out when other staff did not.

My macbook screen broke and I went into the store and spoke to Reece and he was so helpful and ended up getting my laptop fixed under warranty. Such a helpful team, with quick and easy communication and updates on the status of my laptop!

Excellent customer service. Went over and beyond to assist with a purchase/refund not even related to their store!! They obviously care about the brand. An asset to TSL ! Special shout out to Rae, manager.

Rae’s exceptional customer service was second to none from the very second I spoke to her on the phone to when I came in to the store.
Rae took the time to help me with my inquiries and was very knowledgeable and answered all my questions.
Her happy and friendly demeanour was a refreshing change and was a complete stand out. She’s an asset to the team.

I never knew they have a Mac technician based here at their store. Reece is awesome very helpful and has even been recognised with a award from Apple itself. I'm sure they wouldn't be easy to get for recognition of his work. Thank you Reece for helping me out at last minute.

My MacBook stopped working last night whilst away for a work trip. Stopped into the Mac 1 store at The School Locker Townsville. Unlike going to an Apple store to get a repair the guys at Mac1 dropped everything and fixed my Mac whilst I sat and waited. For the amount of money you spend on a Mac all Apple services centres should be this good! Thanks for the amazing service Mac1 Townsville

We are Victorians and stopped in here with computer problems. Rhys could not have been more helpful and he went above and beyond good service as did the other staff we had input with.. Thank you so much for your amazing service.

Great service, the music man Andrew knew exactly what I needed. He sold me an excellent piano and a few weeks later helped me find the perfect beginners books for a learner like me. Absolute champ!

Cannot rate The School Locker Townsville store highly enough. I went in there with a smashed Mac computer screen and they were so helpful and managed to sort the problem out not only in the most cost effective way but also the turn around time was super quick. So much better then the other computer shops I had been in contact with, they saved me 100s of dollars. Will be back again for sure.

Was welcomed by everyone at The School Locker very warmly but Reece and Andrew at the front desk exceeded my expectations on customer service. couldnt fault my experience with them and really hope they succeed in all endeavours. good job guys, you deserve medals and pay rises :)

i went to school locker for help with my apple phone and was greeted by kylie,well Kylie spent a lot lot of time showing how to fix and use my phone ,Kylie was so helpful was amazing thank you so much School Locker for employing such great staff . Thank you Kylie. Graeme Ferres Railway Estate Townsville 4810.

Great guys.. They were unable to fix my computer because of MY time line but could not be more helpful with advice and tips.. I'll be going there in future for sure.. The prices I saw on their new macs were very competitive too!... I overheard one of the tech guys helping a tech-challenged lady out with advice.. He didn't have to do that.. It was just a nice guy giving that long lost thing called great customer service.. He may have made nothing out of that time spent...But he won me, and I'm sure her as future customers.. Great job guys👍

A great selection of acoustic guitars, some electric & bass, amps, leads, pedals & electric drum kits as well as learning aids & books/ sheet music. Heaps of school items too, there's alot under one roof with helpful friendly staff & Covid check-in 😊

Wonderful service and well organised!

Ellias and Ray were very helpful today, Ellias stayed with me the whole time going through the list of what I needed and helped me find them. He was terrific!! Ray helped and was there when we needed her........thank you heaps guys ☺☺

Elias was super helpful today and led me to pick the items I needed, in the end I bought a smart learn educational miniboard eraser single for 20 cents and couldn't be happier

Fantastic customer service and the Mac technician was super knowledgeable and helpful. Kept me informed on the status all the time. Highly recommended.

What a great experience we had. Thank you Michael. You are professional and yr customer service and knowledge is outstanding.

Always helpful friendly staff. The store is organised amazingly to find each school.