Vape Vault Garbutt

Great customer service and always Greeted politely every time I enter! The guys are great to do business with! Very knowledgeable, happy to show and explain how to use vapes, juices etc
Massive range of products available and they also make their own vape juices! Pop in and say hello! 😃 affordable prices too!

Best Vape store in North Qld by far. Service is old school the way it should be but sadly isn't in the majority of stores of any description these days.
Ask for Rob or any of his staff for any assistance with your vaping enquires as you will get the truth & not just a sales pitch.
HIGHLY RECOMMENDED ☆☆☆☆☆

No bs
Know their products
Answer your questions honestly.
And it's all LOCALLY OWNED!
Even tho I have left town, I still get my products online through this great business. Love these guys and will continue doing business with them. Keep up the great work.

Super friendly and knowledgeable staff, always willing to go the extra mile to make a customer happy! I've picked up some fantastic clearance deals with cheap as chips juices in some cases for less than a tenner. Got my first vape device here and will definitely buy my next one here too. Can't recommend enough!

Best and only REAL vape store in town. The staff are super friendly and helpfull when it comes to any aspect of vaping.Rob & Tim really know their stuff so both of their stores is going to offer you the same old school service that seems to be lacking in a lot of customer service positions these days.
HIGHLY RECOMMENDED *****

Very knowledgeable and always helpful. I love shopping here - these guys & gals make you feel welcome and help you find the right products for you. Awesome service and merchandise.

Great local business with knowledgeable friendly staff. They know their stuff and take the time to explain and assist. Great selection of juice and hardware with backup if things go wrong.
Hate the parking but that doesn't take away from Townsville locals doing a great job in their business competing with the online market. Highly recommend.

Great range of house, Australian and import vape juice and other products, with excellent customer service. The staff are knowledgeable and happy to help, and today was hands down the best experience in returning a battery charger a couple of months after purchase that had developed an electrical fault.

Great customer service, very polite and great tips. Highly recommend everyone to try. Love the new mod n rta guys, thanks heaps. Gave your Dutch Courage a lash and bro the flavour is amazing.. Hats off to you man for real.. 👌✌🙌

Good services, didnt get his name, but.my l200 broke in my pocket, and he showed me 2 model that were durable, and proceeded to show me how the vape worked
Thanks guys, wish you had a shop on cairns as well

Best customer service and is always there if you have questions and is always full of stock! Great people with friendly smiles all round 😁

First time shopping at vape vault and loved it.

The staff were helpful and friendly , they took me through their range of juices , mods and liquids and got me setup.
They have all you need to get off the stinky smokes, whether you're an experienced vaper or beginner they have the knowledge and experience to lead you in the right direction.
Highly recommended you head in store, have a chat and browse the wares , good team, good atmosphere , great prices!!!

Great service as always. The guys really know their product and are happy to talk you through anything to help you understand what you're buying and how to use it.

Great service, easy to deal with. Great product range. Only wish they had a store local to me!(Melbourne)

These people are GREAT. As a 57 year old ex nicotine addict ( three 50g packets of Port Royal a week) , I'm now loving 0 percent nicotine liquid. Well done. Never thought I would be able to rid my life of the filthy cigarette.

Excellent range, 10/10 helpful staff. I regularly recommended this business. And yeah, for the record: you were right, the Chocolatier mixes are delicious. 😂

Excellent staff. They take the time to look after you and explain everything you could need to know. I don't shop elsewhere now

For vape supplies in Townsville, i would rate this place 10/10. Their service is spot on. The guys at vape vault are the sort who wont try to push a product on you just to make sales, they will only have your best interest in mind. I would recommend this place to every one.

First time in there, customer service was perfect I meant excellent people skills and service. They have the stuff I wanted and they give advice which one to take if its your first time vapouring.

These guys know everything you need to know and more! Rob and the team are absolutely amazing! (Kyle W)