Retravision Ellenbrook

My washing machine wasn't working and I was wondering if I needed to get a new one so called to get some advice. Moya was great and suggested I try a solution first and it worked.
Thank you for being super helpful and for saving me money. Ill be back when it isn't fixable!

I walked into the store at 5.10, just 20 minutes before closing, wanting to buy an air fryer. I am sure that seeing me come in so late didn't thrill the staff, but they were very welcoming and helpful in finding what I needed, and even carried it out to the car for me.
The staff obviously get along well with each other - it is such a nice atmosphere to walk into a shop where people are smiling and laughing while they work.
I have not been a Retravision customer in the past, but I will definitely be shopping at Ellenbrook Retravision in the future.

Very good prices and friendly staff takes the time help select products.

Their 60 days promise actually is legit, I was refunded 120% of price difference as appliance was now cheaper.

Definitely recommend!!

Visited today to purchase a small item which we wanted but also to enquire about a replacement washing machine. The gentleman we dealt with was most helpful and knowledgeable. Even though we were not purchasing the washing machine today he gave us lots of advice and help. Very courteous and friendly staff at the counters also. A 5 star rating for everyone in this store. Thank you all guys.

Could not thank the team enough yesterday. Bought a washing machine online, got a message to say it was ready to collect. Disaster, no machine and not coming for few weeks but also noted now as discontinued. Mix up with messages. The guys sorted me out with a machine they had in stock, wife was very happy. Excellent service.

I recently purchased a television from this store, and if I could award more stars, I certainly would. The customer service exceeded my expectations, with an exceptionally friendly and helpful staff. The young lady at the counter went the extra mile to ensure I get the TV home when I realized it wouldn't fit in my SUV. Right from the beginning, I experienced a welcoming atmosphere that is often hard to find in today's retail landscape. Kudos to them, and I hope they continue this outstanding service!"

Needed a new upright stove, ordered and delivered without a problem from the new store in Ellenbrook. I wanted a recommended plumber to fit it and Jay suggested dvf plumbing and gas. Daniel did an excellent job at a very reasonable price. Appreciated everyone’s help, thank you.

If I could give more stars I would. Mick and the team, first class, real and attentive service. The store is very well staffed, and the team were excellent at working together to provide solutions. Great to see old fashioned customer service still exists.

New store in Ellenbrook opened Monday 4 September 23.
Nice shiny new store with friendly helpful staff.
Still very new. Not all products on shelf yet but getting there. Prices are competitive and I'm pretty sure they'll price match other stores.

Great service and lovely friendly staff.
Wide range of products in stock - you can use the website to check if in store so that is a win.
Happy to not of needed to travel out of Ellenbrook.
Will be back.

Customer care was exceptional today visiting for the first time with my grandmother. Will definitely be back

Washing Machine died 23/12. The team pulled the display model for me as delivery from the warehouse could not be organized until 29/12

Came into store to get an IPhone charger - ladies were so friendly, helpful and down to earth. Will definitely be returning :-)

was in desperate need of washing machine, the staff came in clutch and were very kind and helpful, will definitely shop here again!

I had forgotten what great, friendly customer service was until I made a purchase at Retrovision Ellenbrook recently! What a very pleasant experience ☺

WOW it’s not often you get great service these days Moyra and the team today where just amazing ! Thankyou so much

Great service, price & salesman are very helpful