Universal Car Rent

It's my third time renting from them, and they have consistently delivered exceptional service. I highly recommend them to anyone looking to rent a car in Sofia. Thanks for your reliability

Had a great experience, very clean car and at a very good price. The representative was also very friendly and wanted to make it easy for us. Definitely would use again. Thanks

I recently had the pleasure of renting a vehicle from Universal Car Rent, and I must say that the experience surpassed all my expectations. From the moment I stepped into their office to the day I returned the car, every aspect of the rental process was nothing short of excellent.

Great service, we had help all the way through from start advising options to very end checking in car back (we were super in hurry due to custom to get the flight and guys were super helpful managing us to airport very quickly and very supportive). Super quick response and all matters got solved quickly - we were travelling through border countries with no issues. Price is very adequate as well. Rare moment when you are super happy with car rental, thanks to great people working there, they make it special! And super great thanks to Yordan, really appreciate all the help through!

Great experience! The staff was friendly, the process was smooth, and the car was clean and well-maintained. Highly recommend!!

I rented couple of times a car from this company and I am absolutely happy and satisfied with the service offered. Great cars and professional service. I will book again with them for my next trip. Thank you!

Very good service. The car, the service was brilliant. I enjoyed the trip in Bulgaria with one of their cars!

Had an experience in 2021.
you receive a dacia van with some remainings of OTIS ads on it instead of renault car that you think to rent.
at the same time maybe it's a positive thing, because no-one recognize a tourist in you :) I've chosen a maximum KASKO insurance. After one year I can guarantee that I didn't have any bad experience and they didn't charge a thing from my credit card.
Maybe one drawback to pay attention at is the fact that even if you have a KASKO insurance, in case of any damage to your car (even during the parking) you need to let them know as soon as possible because otherwise you can be charged for the damage

Wonderful cars, wonderful service, everything is done quickly and easily with the documents, I just have no words for the way they behave with the customers!

The guy who delivered the car in our hotel was on time. The guy was very friendly with us.

Extremely professional staff and decently kept vehicles. I paid extra to have the car delivered to a specified address and the driver was on time with all paperwork. On returning the car at Sofia Airport, they drove me to the airport from the drop off location. I will definitely use this company again when I am in Bulgaria.

We have rented many vans from Universal Car Rent in Sofia over the past 4 years and it is a great company to work with! The vehicles are clean, in good mechanical condition, and all the documents are in order. The staff are friendly, speak English well, and are service oriented. We highly recommend Universal Car Rent!

I'm extremely satisfied with the Universal Car Rent. It was my first time rental with them, they were extremely supportive and friendly. Had to rent the car for a week and it turned out I need it for a bit longer than a month. I would recommend their services to anyone who may need to rent a car.

Easy and smooth, quite happy with universal car rent. Friendly staff

Had a great experience with this company, honest and a fair price.

The only one place in Bulgaria where you can rent Tesla model Y. Bravo guys

Very reliable and trustful rent-a- car company. I have used them multiple times and service has been honest, fair and flawless. They also offer variety of very convenient car pick up and delivery options. No pressure for additional insurance whatsoever. Agent Iordan is a great guy. Highly recommended

Saw a recommendation of this company on Google and thought of giving it a try. Was very satisfied with my two week rental. I had a smaller vehicle (vw polo) but was completely sufficient and fuel efficient for my purposes (1600km and only two tanks of gas including up and down the mountain trips). Staff also very helpful, friendly and accommodating! Would recommend and rent again!

Top quality, excellent service, perfect price! You can get all of this in this firm! Highly recommend!

Great experience. Staff very friendly and professional with all the requested flexibility. Trustworthy rent a car for foreigners!