BMW Ste-Agathe

Seldom do I offer to review a business or service but in this case BWW Ste Agathe has knock it out of the park.
Recently I had to bring my 2006 525i in for a service engine light. After having it service at a local shop the problem did not get corrected. I booked my appointment with Ronnie Lippinghof and was astounded at the amazing service and professionalism the service counter and mechanics did at resolving my issue.
Fast forward to today and I booked an appointment for an oil change on my 2019 X5. First time for it to be serviced in Ste Agathe.
When I walked in the door 45 minutes ahead of my scheduled appointment time Martin Drolet informed me that it needed a warranty service with plugs and cabin filter.
Martin assured me that because they had a couple of cancellations that they could get my service done in one shot and my wait time would be minimal.
True to their word the service was completed efficiently, and in a timely fashion.
BMW Ste Agathe, you have one amazing team. Thank you for job WELL done. Exceptional, Outstanding, Amazing. Without hesitation I will be referring friends and family to your dealership.
Sincerely
Alan Hyatt
P.S. My service dog Maria was provided with a bowl of fresh clean water and a couple of new toys by the young lady at the front desk.
We cannot thank your business enough.
Well done!!!

Purchased a pre-owned car here about a month ago. Easily the best buying experience I've had. Marc-Antoine immediately answered all my questions by email and text without the hassle that other dealerships gave me (ie: no must call or show up in person to get the info).

They were very transparent about the process and willing to work with me even though I was from Montreal.

I am so happy and satisfied from their professionalism and amazing customer service. Especially, Ms.Odrey from financing, and Mr. Alex Perez from sales department helped me a lot during our trade and delivery. I bought Volvo XC90 and it was my best experience in regards buying vehicle in Canada. As you know, front plate is not mandatory in QB. However, I live in Toronto and it is mandatory. After our trade, they sent me an original front plate holder which is purchased from Volvo. I was not expecting this. Maybe it is not big deal for someone, but I think it shows how they take care of their customer even if after buying vehicle. Thank you so much and I hope I can buy another vehicle from BMW Ste-Agathe. Merci :)

This dealership provided excellent service, and was extremely helpful in purchasing our SUV. They offer great prices for fully certified and safety'd vehicles. We enjoyed our purchase experience with Alex and his manager, especially that we are buying this vehicle from out of province. They are very knowledgeable about what taxes to be paid and providing the temp trip permit. Thank-you from M&J

I really appreciated the help I received from this dealership in the finalization of my contract!
I will not hesitate to rec’c this dealership to anyone !
I am a happy pre-owned by new to me BMW owner 😎

Great dealership and service was great. If you are looking for a BMW check them out.

Great customer service - I couldn't be happier with my experience at BMW Ste Agathe. It made the 8 hour drive worth it, to come get the vehicle. Alex Perez was great to work with, going above and beyond and taking every of everything from start to finish. Also have to give credit to Odrey for getting the financial side in order, and to Vlad for showing us and delivering the vehicle. It was much appreciated.

It was the best experience I have ever had at a dealership and validated my decision to make the switch to a BMW. If you're thinking of purchasing a BMW and you want the best service, don't think twice about calling Alex. You won't be disappointed! Thanks again.

Recently brought my car into the dealership for servicing . They were truly amazing . They respected the appointment time that was booked , there was no waiting around and the car was ready as promised . I would highly recommend this dealership to anyone who wants a personalized service. We will recommend them to our friends. Jamie and his team are outstanding!

Great service from Alex Perez for the purchase of my vehicle. Love the plaque installed in the door with my name and date of purchase. What a great touch! But then again, that is BMW.

Really good experience with this dealership, I received great attention from all the team. Really professional approach from the first contact.

Merci Gabrielle!
If you're from Ontario and only speak English you're in great hands. Amazing team, and very kind!

Great Service
Had my car ready when they said they would
Knowledgeable staff
They always clean the outside of my car which is a nice touch!

Martin is an amazing person, I went there with a damaged tire and they ordered the tire and install the new one the next day.
Fastest in the West 😎

Superb service from the first call to inquire about the car to the day I picked it up!

Great service, knowledge and attention to detail!

Had the pleasure to deal with Alex P. Fast, efficient and excellent service. Car was delivered spotless!

Called me after 3-4 months to make sure i found what i needed.
Great customer service.

The service department went out of their way to fix our tire situation. Very good service.

Great customer service Returned my call within minutes.

Really good service and friendly, professional team there.