Maison Birks - Détaillant officiel de Rolex

We have visited this Birks location a few times in the last year and always have had an amazing experience! All the staff is very friendly and helpful. I've had great conversations with Guillaume, and today Nor helped my wife and I find her the perfect anniversary gift, she absolutely loves it.
Thank you!!

I’m so impressed by the level of professionalism and great service I received at Birks in Place Ste-Foy, especially by Andy. I highly recommend him, he is very knowledgeable of their products and he offers excellent advice, I had such a great experience. Thank you!

I'm beyond impressed with the service I received from Marie-Josee and her team, we spoke on the phone followed by a few emails, then made the trip from Montreal to Quebec city to pick up a piece I have only been dreaming to get.

I will be making another trip come X-mas for more new pieces.

Thanks again

I had a great experience visiting this store on multiple occasions, all thanks to Nour. She guided me through their stunning collection and helped me select the perfect ring. Nour's expertise, patience, and genuine care made the entire process a joy. The ring I purchased exceeded my expectations, and I left with not just a beautiful piece of jewelry, but also a wonderful memory. Thanks again!

I dropped in yesterday to say hello and I was pleasantly surprised to see a Datejust in stock and was able to purchase it. The Rolex team took amazing care of me and I am thrilled to share my amazing experience with this team. I highly recommend this Birks/Rolex location to anyone looking for great service and friendly and helpful advice. The team also has a fantastic dynamic that is evident from everybody's wonderful attitudes.

I am still hopeful to be back sooner rather than later for when my GMT is finally in stock!!

A friend recommended I contact this location when I was looking for my next watch. After I sent an email, I received a call back the next morning from My-le, who is an absolute pleasure to speak with. We have never met before yet she showed such interest in helping me find the watch I was seeking and she provided me some insight into the very sought-after professional series of the collection I was looking for. I am looking forward to eventually meeting her and the team in person!

Came in today just for trying luck see if I can get something with gold and the gentleman with the glass I couldn't remember his name. Great person, very patiently explained how hard to get something now days and still showed me couple pieces. Then I picked up something I never thought about. Such a great experience.

Anne-Marie the director of this location was lovely to deal with made this visit very special and memorable for my father!! Thank you again and looking forward to my next purchases!!

Thank you Anne-Marie for making my 80th Birthday very special and memorable. I will always remember what you did for me and my family!

Anne-Marie and her team was able to find the perfect match for my needs!

Will be back for sure.

Dealt with Anne-Marie and Julien. Fantastic service! Feels like a family!

Superb, Friendly, and amazing customer service
special shout out to Anne-Marie

Excellent service as expected. Classy and tide.

Great service

Service exceptionnel,
Andy est un conseiller exceptionnel, professionnel, attentif aux détails. De loin le meilleur endroit à Québec pour faire l’acquisition d’une montre.

Birks Quebec! Un boutique d’excellence par son service hors commun. L’équipe dirigée par Anne-Marie rend l’expérience d’achat unique. J’ai eu la chance d’assister à l’acquisition d’une montre prestigieuse par mon conjoint Alain Vachon et c’était absolutement fantastic! Bravo à toute l’équipe pour la belle surprise très classe 🥂🎈🩵🩵🩵Merci mille fois!

Merci à Andy pour son service très professionnel. Nous avons bien été aceuillis pour la prise de possession de ma première Rolex, une date just 41mm.

Expérience chaleureuse et distinguée, malgré le fait que je suis un client « d’extérieur » on m’a recommandé la boutique de Montréal pour l’achat de ma future Rolex.
Merci toutefois au jeune homme de m’avoir laisser essayé deux modèles ainsi que de m’avoir recommandé un model qui irait bien avec mes tatouages!

Pour les gens de Québec je recommande volontiers!

Cher Andy,

Je tenais simplement à prendre un moment pour vous remercier chaleureusement pour votre excellent service lors de mon récent achat chez Birks. Votre expertise et votre gentillesse ont largement contribué à rendre cette expérience d'achat mémorable.

Votre connaissance approfondie des produits et votre capacité à répondre à mes questions avec patience et clarté ont été très appréciées. Grâce à vous, j'ai pu prendre une décision éclairée et je suis absolument ravi de ma nouvelle Rolex.

Encore une fois, merci pour votre service de qualité et votre professionnalisme. Je suis certain que je reviendrai chez Birks Place St-Foy pour mes futurs achats, en grande partie grâce à votre excellent travail.

Cordialement,

Daniel

Super service de Anne-marie, apres plusieurs année elle se souvient encore de moi. Service impeccable, sympathique et efficace.