Quincaillerie Parc & Bernard

I came here after a very frustrating experience at a different hardware store. I came into the Quincaillerie on the verge of tears and honestly pretty scared to talk to any of the workers in fear of being belittled. Instead I found a calm and kind gentleman working named Patrick. He listened as I described my issue and after I’d finished, told me that the problem I was facing was pretty common but the part that I was looking for had just not been engineered yet. I proposed a couple of solutions that he wasn't entirely behind as they would be macgyvering different parts together but I insisted that I wanted to try.
Wanting to be helpful Patrick brought me to the section where I found an adapter that I could alter. He also proposed a Drain Pipe Connector as opposed to the shrinking hose for electronics that I was thinking of modifying. I never would have thought of that… because I’m not a plumber which is why I was seeking plumbing advice.

I'm not going to lie I've had frustrating experiences at this store where I have felt talked down to and its hard not to assume that its because Im a woman coming into a male dominated field and workspace. However, today I felt my concerns were listened to and that I left with a plan of action and more information after talking to Patrick.
We need more Patricks in the world.

The people who work here are all to a person kind, friendly, and professional - they’ll always ask you if you need help and do their best to give you honest advice, and always with a smile. Great to have it in the neighbourhood!

Pick up a benchmark dual fuel generator (11500) watts
Wow it's a beast .beautiful machine sounds great .full of great features.
Remote start battery charger.
Well built.

Always great service.

Very helpful staff mostly. great local store!

Excellent service, a bit far if you dont live in the area, but its worth the go since they have tools that you cant find in a different hardware store (exclusive tools to this brand)

people working there are super friendly, the store have a wide selection of things and are very well organized.

The empllyees are always friendly and knowledgable. I have had to come here a few times, and they have always given good advice.

I love to buy here. They will always help you and explain how everything works

Very helpful staff. Attentive and friendly

Great staff! Knowledgeable and very helpful.

Very nice people working there

The service was very good and helpful

Incredibly attentive and super friendly!

Interesting and wide selection of hardware and housewares. Go upstairs

Got what I needed . Not a Rona anymore but a Home Hardware now

Found everything I was looking for and was out in less than 20 minutes.

Thank you very much home hardware

Friendly and helpful service.

Savvy and friendly staff.