Kings Refrigeration & Air Conditioning Ltd

I had multiple Fujitsu units installed in May of 2022 and have been very happy with the knowledge exhibited during the quote to installation, as well as the quality of the units themselves. Fast forward to Feb 2024 and we recently had ours serviced for the first time and had a friendly and proficient technician on site in no time. Full circle I am impressed and would recommend King's for one's HVAC needs!

I recently had a heat pump installed in my home. I am very pleased with the Fujitsu installed. It is an expensive unit, however so far worth the cost. My experience with Kings from the start has been smooth. From Allan's initial contact to installment and electrical. These guys are professional and competent. They obviously enjoy their work and working with Kings. Seeing how my system is new, I'm hoping on years of service. So I will continue to grade Kings service. However if you ask me if I'd recommend? My response would be YES, highly.

We had our new heat pump installed and our other one relocated through Kings refrigeration. We were so pleased with the two guys who came to do the install. They arrived on time and were so efficient in their work. They explained things well and took the time to answer any questions I had. They were professional and even came in to let me know when they were going for lunch and what they had running. They were great with our one year old and dog. When they finished they explained how everything worked, cleaned up and left everything as if they never even were here. We were so pleased. After receiving a few quotes and being in contact with other companies we are so glad we went with you guys. It was definitely worth the wait!

We recently installed 3 heatpumps and experienced a very high level of professionalism, work ethic, and customer service. I also want to highlight specifically the excellent customer service, communication and care we received from both Luke and Karen, they have gone above and beyond what most companies would provide. I would highly recommend King's Refrigeration.

We have a 2 year old Fujitsu heat pump that started to leak water on us Saturday. I left messages for these folks and called them Monday AM to follow up, they scheduled us in Tuesday 11:00 to 2:00 PM and Dan the tech. showed up just before 11:00, spent about 1.5 hours here. He explained the steps he took, persisted with a difficult drain hose installation then went on to do the long overdue cleaning...an excellent professional determined to do a 1st class job. The three people I talked to by phone were all very good communicators and solid performers as well. I was not even a regular client though I will be in future.

We are very happy with the service provided. The team was exemplary on terms of tidiness, organization and communication. The job was completed with minimum mess and disruption.
The end product was neat and unobtrusive and, perhaps above all, communication with the team was excellent. You clearly value your staff, and invest in training your teams. It shows.

We have had extensive dealings with companies and contractors over the past eight years. Without doubt your team was the most professional. For example, we have never experienced teams informing us whenever they left site, whether for lunch or for working off site. Similarly, the back office has been swift to respond to all enquiries. We would happily use KR again and would recommend their services to others

Went through this company to have a ducted heat-pump installed in my house.
The owner was great to deal with. I asked dozens of questions, requested 7 or 8 quotes for different options - which he gave great advice on and responded quickly. Specialists were sent in check all the details to make sure things would go well with prior to the install.
In the end we have a great new system that has smart control, keeps every room in the house cool, and is very quiet.
One of the bests parts though is that the final bill/invoice 100% matched the initial quote given. I've had bad experiences in this regard with other companies in the past that I pretty much expect some random mark-ups by the end - nothing like that with this company though - they even did a few extra things to insure smooth operation of the system they didn't charge for. The install guys were great, fast, and clean in the install. Would 100% recommend to anyone.

Could not have had a better experience. Bought a home with a King's installed unit. 7 years later still running without a glitch. Decided to add an additional unit for the bedroom cooling. Gave a competitive quote (checked 4 others). Arrived on time, very professional personnel, finished an hour before expected. Perfect install, cleaned up everything, ensured we were happy and explained all features and maintenance options.

I’ve used Kings Refrigeration for heat pump installs, cleaning and servicing. Always reliable. Would recommend to others.

Great experience with Kings Refrigeration! The technician, Todd, very professional and courteous. I would definitely recommend them to anyone looking for Heat Pump repairs or installation.
P.s. The administrator, Karen, was absolutely wonderful and very helpful.

Kings Refrigeration have been great to work with! They recently installed single-zone and multi-zone HVAC systems in both sides of my semi-detached near Berwick, and everything's working 100%. There was a glitch or two along the way, but these were handled quickly and professionally. A special thanks to their Melissa Cole, who communicated details in a timely, thorough, and caring manner.

I simply cannot recommend this company any higher. Professional, courteous and great to deal with. I recommend them to anyone looking for repair work or for new installation.

Kings has helped us out several times when our equipment went down. Very professional and great service. Definitely Recommend.

They showed up on time, and were finished within the estimated time. The person that came to our house (sorry, don't remember their name) even took off their shoes and asked for a cloth to clean up after themselves.

Just class. Absolutely solid good people

Incredibly impressed by the level of service provided. Techs and office personnel are professional and friendly. I highly recommend them.

Excellent installation and the cleaning service is very thorough!

Karen got us booked in at the first sign of problem. Daniel is a wonder worker! Thank you everyone

The parts and warranty guy is amazing. 😁

Great company Great service